Note: The job is a remote job and is open to candidates in USA. AppFolio is a technology leader in the real estate industry, seeking a User Experience Designer for their Agentic AI Leasing product. The role involves designing intuitive, cross-channel experiences that enhance customer interactions and collaborating with a small scrum team to deliver innovative solutions.
Responsibilities
- Lead the design of agentic AI experiences in the leasing domain, ensuring conversational flows feel intuitive and aligned with business and customer needs
- Collaborate with your Product Management partner on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
- Meet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios and story mapping
- Ongoing, close collaboration with team members during each sprint, including impromptu discussions, brainstorming, pairing, and conversation thread reviews
- Support the team as needed with wireframes, flow diagrams, and mock-ups to efficiently communicate and validate design ideas
- Facilitate user research to validate ideas and prototypes, and conduct ongoing usability testing of the working software
- Evangelize a cohesive user experience via the consistent use of UI patterns from our design system and participation in weekly Design Crits with the Leasing UX team
Skills
- Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
- Experience with a variety of UX deliverables (customer journeys, wireframes, user flows, mockups, prototypes, etc.), paired with a keen sense of when to choose the right tool(s) to communicate the design
- A portfolio of software design that demonstrates your design process, skills and creativity
- Experience conducting user research, distilling data to insights, and using insights to inform the product experience
- Excellent communication, collaboration, and problem-solving skills
- Minimum of 2 years of experience in user experience design
- Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
- Previous experience with agentic AI is highly desired
Benefits
- Discretionary bonuses you may be eligible for based on your role and/or employment type
- A culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards
- Coaching and mentorship with our best-in-class leaders
- Giving you the time and tools to develop your skills
- Hybrid work
- An environment that feels flexible, personal and connected
- Space to fuel innovation and collaboration
- Celebrate, connect, and succeed
Company Overview
Company H1B Sponsorship