Note: The job is a remote job and is open to candidates in USA. 8x8 is a company that connects customers and teams globally, empowering CX leaders with performance and insights. They are seeking a VP of Revenue Operations to lead the optimization of their go-to-market engine, connecting various departments into a high-performing system and leveraging AI to enhance operational efficiency.
Responsibilities
- Champion AI and automation across RevOps — pipeline analysis, forecasting, lead scoring, reporting, and workflow automation. Not someday. Now
- Identify high-friction, manual processes and replace them with intelligent, scalable solutions
- Evaluate and deploy AI-native tools that boost seller productivity and reduce operational overhead
- Build a culture where the team defaults to automation before headcount
- Own the end-to-end sales process: lead management, pipeline governance, and stage progression — continuously optimizing at every stage
- Partner with the CRO and Sales Leadership on territory design, resource allocation, quota setting, and capacity modeling
- Own the annual and quarterly sales planning cycle, ensuring team goals align tightly to business objectives
- Develop, track, and manage KPIs across the sales organization; lead performance forecasting
- Evaluate, implement, and manage the RevOps tech stack: CRM, sales automation, analytics platforms, and AI tools
- Ensure the sales team is equipped with the right technology to perform at their best
- Lead system integrations that improve productivity and reporting accuracy
- Build dashboards and operational frameworks that give sales leaders and executives real-time visibility into pipeline health, performance, and forecast accuracy
- Lead board-level reporting and executive business reviews
- Drive data-driven decision-making across the GTM organization — from rep-level metrics to revenue forecasts
- Lead strategy for sales and channel enablement, including onboarding programs, training, and continuous skill development
- Ensure new hires ramp quickly; ensure tenured reps stay sharp and process-adherent
- Align with Marketing on pipeline generation, lead management, and demand strategy
- Partner with Finance on forecasting, budgeting, and revenue recognition
- Collaborate with Product and Customer Success to bring the customer voice into GTM planning and compensation design
- Lead and develop the RevOps team — coaching for performance, building a bench, and creating clear paths for growth
- Build a high-performing, scalable organization that grows with the business
- Model a culture of operational excellence, continuous improvement, and bold thinking
Skills
- 7–10 years in Sales or Revenue Operations, with at least three years in a global leadership role
- Demonstrated experience deploying AI tools and automation to improve GTM operations — not just evaluating them
- Proven track record of process optimization in a high-growth, fast-paced environment
- Deep fluency in CRM platforms (Salesforce strongly preferred) and the modern RevOps tech stack
- Strong analytical skills — able to move from raw data to executive-ready insight
- Experience with sales compensation design and incentive structures
- Exceptional cross-functional communicator and collaborator
- Bachelor's degree in Business, Finance, Marketing, or related field
- MBA a plus
Benefits
- Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock.
- Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
Company Overview