Job description
A Kiteworks Senior Sales Engineer is deeply technical with excellent customer skills and is committed to solving prospects' and customers' problems and pain points using a consultative approach. When deploying enterprise software, you are the guru; a track record of happy, referenceable customers can demonstrate this. They appreciate your technical acumen and your diligence: no details about a customer project can get by you.
As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation to Customer Success. You will engage with prospects to help them understand the solutions Kiteworks can provide an organization.
Location: Mid-Atlantic Region
What You'll Do
- Educate prospective customers about the solutions the Kiteworks platform offers; present market comparisons of our competitors to demonstrate the advantage of choosing Kiteworks
- Provide intensive pre-sales technical consulting to the sales staff and prospective Kiteworks clients, participating in online demonstrations of our product, conference calls, and onsite visits.
- Drive the pre-sales process to close business and increase the dollar value of the PO through a consultative and collaborative approach with the prospect. Document success criteria and ensure all business requirements are met using the application
- Consult with the Regional Sales Manager during the proposal process to ensure that all technical information and recommendations address customer requirements
- Support Account Management, Marketing, Customer Success, and customers to ensure newly released features are understood & how they might increase the value of existing installations
- Document market feedback and collaborate with Product Management to ensure future iterations of the Kiteworks platform fit our clients' business needs
- Provide product responses for RFPs/RFIs. Own the process from start to finish
What You'll Bring
- Degree in Computer Science, Mathematics (or equivalent), or 7 years of relevant experience
- Experience with High-Level Architecture Design, Networking, and Security
- Familiar with MFT, File Transfer, Networking, Security, Middleware, or B2B solutions
- Protocols: SFTP, FTPS, HTTPS, S3, AS*, and other file transfer protocols
- Hands-on development experience with some of the following: JavaScript, Python, PHP, XML, SQL, SOAP, REST APIs
- Knowledge of enterprise security standards like: SAML, LDAP(S), SSO, Syslog, SIEM, HSM
- Experience with EDI (Electronic Data Interchange), EAI (Enterprise Application Integration), and SOA (Service Oriented Architecture)
- Strong analytical skills and keen analytical prowess
- Experience in matching customer requirements to a given solution and managing the Proof of Value (PoV) process to sell the solution
- Problem-solving skills
- Ability to work independently and as part of a team
- Effective communication skills, encompassing active listening, public speaking, presentation skills, and written expression
- Capability and self-motivation to learn new technologies
- Ability and willingness to travel occasionally.
- Must be located in Mid-Atlantic Region
The Values That Define Us- Execution – We deliver results with focus, ownership, and consistency. Our teams take initiative, solve challenges proactively, and continuously optimize how we work to create meaningful impact for our customers.
- Transparency – We communicate openly and clearly, ensuring stakeholders have the information they need to make informed decisions. We foster a culture of trust, welcome feedback, and embrace accountability in everything we do.
- Integrity – We uphold the highest standards of honesty and responsibility. Our teams act ethically, consistently honor commitments, and build trust through principled, reliable actions.
Compensation Range
- Annual Base Salary Range: $130,000 – $150,000
- Base pay depends on many factors, such as location, education, experience, and skills. Base pay is only one part of Kiteworks competitive Total Rewards package that can include benefits, perks, equity, and bonuses.The base pay range is subject to change and may be modified in the future.
Job Benefits
- Medical: Three Cigna plans (PPO250, EPO, HDHP3300); employees pay 10% of premiums for the PPO and EPO plans and no premium contribution for the HDHP plan.
- HSA: Company contributes $1,200–$2,400/year for HDHP enrollees
- Dental & Vision: Fully employer-paid (Cigna/EyeMed)
- FSA: Healthcare FSA ($3,400) and Dependent Care FSA ($7,500)
- 401(k): 100% match on first 75% of deferred compensation, capped at $5,000; immediately vested
- Life & Disability: Fully employer-paid; BasicLife/AD&D (1× salary up to $200K), STD (60% salary for non-CA employees and 20% for CA employees up to $2,500/week), LTD (60% salary up to $12,500/month)
- Parental Leave: 8 weeks for non-birthing parents;16 weeks for birthing parents (100% base salary)
Job Benefits
- Base pay depends on many factors, such as location, education, experience, and skills. Base pay is only one part of Kiteworks competitive Total Rewards package that can include benefits, perks, equity, and bonuses. The base pay range is subject to change and may be modified in the future.
- Comprehensive Medical plan and 100% paid Dental and Vision coverage for employees and dependents.
- 100% paid Life/AD&D, STD and LTD coverage for employees
- Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
- Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
- 401k match program
- Referral Bonuses
- Stock equity -- every employee is granted stock options when they walk in the door
Commitment to Equal Opportunity & Inclusion
Kiteworks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Other Requirements
Ability to meet Kiteworks, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:
Kiteworks Background Check: This position requires passing the Kiteworks background check upon hire/transfer and every two years thereafter.
Please note that this role is open to individuals who already have U.S. work authorization. Visa sponsorship is not available for this position.