Job Summary:
We are looking for an experienced SAP ABAP Lead to manage technical support and development activities as part of a global AMS (Application Management Services) engagement. The role includes end-to-end delivery and coordination of ABAP development, Change Request (CR) implementation, and technical issue resolution across multiple SAP modules. This position requires working in the Mountain Time (MT)shift to ensure alignment with client operations in the USA.
Key Responsibilities:
- Lead the ABAP development and technical support across SAP modules including ECC, S/4HANA (if applicable), and associated components.
- Manage the full lifecycle of Change Requests (CRs), including technical design, development, unit testing, documentation, and transport management.
- Collaborate with functional teams to gather requirements and provide robust technical solutions.
- Perform issue analysis, debugging, RCA, and resolution of incidents and technical defects.
- Optimize ABAP code for performance tuning and ensure adherence to development standards and best practices.
- Maintain and enhance custom reports, interfaces, conversions, enhancements, and forms (RICEF).
- Support integrationwith non-SAP systems using EDI, IDocs, BAPIs, BDCs, and APIs.
- Ensure timely delivery with SLA/KPI compliance and accurate documentation.
- Work closely with offshore and onsite teams, participate in client calls, and manage stakeholder communication.
- Provide technical guidance and mentorship to junior ABAP developers.
Required Skills & Experience:
- 6-8 years of strong hands-on experience in SAP ABAP development and support.
- Proficient in classic and advanced ABAP concepts including RICEF, OOPs, ALV, Smart Forms, SAP Scripts, BAPIs, BADIs, and User Exits.
- Experience with performance tuning, debugging, and code optimization.
- Familiarity with S/4HANA extensions, CDS views, and OData services is a strong plus.
- Understanding of ITSM tools like ServiceNow, Jira, or Remedy for incident and CR management.
- Experience working in AMS delivery models, including SLAs, ticket triaging, and minor/major enhancements.
- Good communication and collaboration skills with ability to work in a Mountain Time (MT) shift.
- Exposure to SAP Solution Manager (Charm, monitoring, transport) is an advantage.
Preferred Qualifications:
- SAP ABAP Certification is a plus.
- Experience with Agile methodologies and DevOps pipelines for SAP is advantageous.
Education:
- Bachelors or Masters degree in Computer Science, Information Technology, Engineering, or a related field.
Shift: USA Coverage Mountain Time (MT)
Note: Additional compensation for night shift duties will be provided as per company policy. Transportation support may be arranged for late-night logouts, if applicable.
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