SENIOR TRAINING COORDINATOR-II (India)

Job Summary

NIIT is hiring for Senior Training Coordinator

Responsibilities:

• The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
• Assist the customers with the Training Administration issue/E-mail
• Provide the customer with resolutions / Training scheduling options
• Gather additional information about reported issue
• Perform detailed case analysis and document the case in the system and generate ticket
• Generate daily / weekly reports for the customer on Microsoft Excel
• Perform Training Management activities on the Learning Management Systems.

Educational Qualification

Skills

Experience