Fortress Information Security is seeking a Solutions Engineer to support the deployment and customization of cybersecurity risk management solutions for defense sector customers. The role involves collaborating with various teams to translate client needs into compliant and technically sound solutions while enhancing cybersecurity frameworks and standards.
Responsibilities
- Configure, demonstrate, and support Fortress’s cybersecurity solutions for defense clients
- Deliver technical presentations that clearly communicate solution value to stakeholders
- Support solution delivery to ensure compliance with federal and defense cybersecurity standards (e.g., NIST, CMMC, DFARS)
- Maintain and enhance demo environments to showcase the latest platform capabilities
- Gather and document customer requirements under the guidance of senior engineers
- Translate customer feedback into actionable requirements for product and engineering teams
- Create clear process flows, documentation, and user guides to support both internal teams and customer success
- Collaborate with Sales, Product, and Engineering to ensure solutions are both technically feasible and defense-compliant
- Provide field insights and customer feedback to inform product roadmap discussions
- Participate in testing and validating new product features before release
- Build knowledge of cybersecurity frameworks, risk management principles, and defense-sector requirements
- Stay current on industry standards and emerging defense cybersecurity threats
- Develop the skills to independently deliver technical demos and customer workshops over time
- Other duties as assigned
Skills
- 1–2 years of experience in a technical role (e.g., IT, cybersecurity, risk management, or solutions engineering)
- Experience in customer-facing or support roles, ideally with defense or government clients
- Strong communication skills with the ability to translate technical concepts into clear, actionable information
- Foundational understanding of cybersecurity frameworks (e.g., NIST, CMMC, ISO 27001) and supply chain security principles
- Familiarity with process documentation, solution diagrams, or workflow tools
- U.S. citizenship required
- Ability to obtain a security clearance (required)
- Bachelor's degree in cybersecurity, computer science, information technology, or related field, or equivalent professional work experience required
- Experience with AI-enabled tools in cybersecurity or risk platforms
- Experience using reporting and dashboard tools such as Looker, Tableau, Power BI, or similar platforms
- Experience configuring reports and working with data to support business or customer needs
- Security-related certifications (e.g., Security+, Network+, CMMC-focused training) preferred but not required
Benefits
- Remote and Hybrid working environment
- Competitive pay structure
- Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families
- Company paid life, short- and long-term disability insurance
- Employee Assistance Program
- 401(k) match
- Flexible Paid Time Off
- Parental Leave
- Access to thousands of Learning & Development courses that range from mental health and wellbeing, stress, and time management to an array of technical and business-related courses
- We provide each employee with professional growth opportunities through succession planning, up-skilling, and certifications
- Tuition and certification reimbursement
- Employee Referral Programs
- Company Sponsored Events
Company Overview
Fortress protects governments, critical infrastructure, supply chains, and digital assets from advanced cyber threats. It was founded in 2015, and is headquartered in Orlando, Florida, USA, with a workforce of 201-500 employees. Its website is http://www.fortressinfosec.com.