About the Role: As a CBRE Business Systems Sr. Analyst, you will be responsible for formulating and defining complex system scopes and objectives.
This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.
What You’ll Do: - Take part in the business process to identify and implement technical solutions.
- Respond to stakeholder inquiries regarding system processes and capabilities.
- Research and support advanced end-user applications and test end-user processes using defined guidelines.
- Develop relationships with high-level clients and internal and external IT teams.
- Review information on areas of improvement and implement changes to increase user satisfaction.
- Log and track work tickets with external product vendors or support organizations. Provide end-users with a detailed explanation of ways to use the systems in a more efficient manner.
- Devise and change procedures to solve complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications.
- Create correspondence, presentations, and other materials for end-user training.
- Generate customized queries and reports utilizing complex table matrices.
- Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
- Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
- Impact the quality of own work and the work of others on the team.
- Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
- Explain complex information to others in straightforward situations.
What You’ll Need: - Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Understanding of existing procedures and standards to solve slightly complex problems.
- Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.