Staff Product Designer (Platform)
Redefining Product Design at System Scale
At Omnicell, we’re redefining medication management through a unified cloud platform that spans devices, applications, and AI-powered intelligence.
We’re looking for a Staff Product Designer to operate at the platform level—someone who doesn’t just design features, but shapes the system, sets direction, and drives outcomes across an entire product ecosystem. This is a role for a designer who leads through vision, prototypes the future, and aligns cross-functional teams around a unified experience.
What This Role Is
This is not a feature-level design role.
You will:
Own experience strategy across a platform or major product surface, not just individual workflows
Define north star vision and design principles that guide multiple teams
Use interactive, code-backed prototypes as the primary vehicle for strategy, alignment, and delivery
Operate as a force multiplier, elevating the quality and impact of multiple designers and teams
You will collapse the distance between idea and execution, turning ambiguity into direction, and direction into shipped outcomes.
Responsibilities
Platform Strategy & Systems Thinking
Define and drive end-to-end experience strategy across a platform or large product ecosystem
Establish north star visions, experience principles, and interaction models that scale across teams
Architect cross-product journeys, workflows, and information architecture, ensuring consistency and coherence
Identify opportunities to unify fragmented experiences into a single, opinionated platform experience
Design Leadership & Direction Setting
Lead design for ambiguous, high-impact problem spaces where no clear solution exists
Translate company strategy into clear design direction and roadmaps
Set the bar for design quality through hands-on prototyping and system-level thinking
Drive alignment across Product, Engineering, and executive stakeholders
Advanced Prototyping & AI-Native Design
Use prototypes as the primary tool for strategy, validation, and communication
Push boundaries with AI-assisted design, adaptive interfaces, and intelligent workflows
Explore and define new interaction paradigms (AI copilots, automation, predictive UX)
Guide teams on when and how to leverage Figma Make, code-based prototyping, and AI tools
(Elevates senior expectation of delivering prototypes into setting how prototypes are used org-wide)
Cross-Team Influence & Organizational Impact
Lead multi-team initiatives that span products, services, and customer journeys
Influence decisions at the director, VP, and cross-functional leadership level
Resolve conflicting priorities and drive cohesive platform decisions
Act as a connector across teams, ensuring consistency without slowing velocity
Customer & Domain Leadership
Frame complex problem spaces through systems-level customer understanding
Guide research direction and synthesize insights into strategic opportunities
Ensure solutions drive measurable outcomes (adoption, efficiency, safety, revenue impact)
Bring a service design mindset to multi-step, real-world workflows
Design System & Platform Governance
Shape and evolve the design system, patterns, and interaction models as a platform asset
Drive adoption and governance of shared components, tokens, and UX standards
Establish mechanisms for consistency at scale without blocking innovation
Mentorship & Team Leadership
Mentor senior designers and elevate overall team capability
Provide directional critique, not just tactical feedback
Define and reinforce design culture, standards, and ways of working
Serve as a thought leader for modern product design practices (AI, prototyping-first, systems thinking)
What You Bring
Experience
8+ years in product design, with significant experience on platforms, ecosystems, or multi-product systems
Demonstrated ownership of large, ambiguous initiatives with measurable business impact
Experience influencing multiple teams or product areas simultaneously
Strategic & Systems Thinking
Proven ability to define experience strategy, IA, and system-level design frameworks
Track record of driving cross-product consistency and platform unification
Ability to connect user needs, business strategy, and technical constraints into clear direction
Execution Excellence
A portfolio showcasing:
Platform-level thinking, not just features
End-to-end journeys across systems
Prototypes as deliverables, not static design artifacts
Clear linkage to business and user outcomes
AI & Modern Design Workflow
Deep experience integrating AI into product design workflows
Comfort with code-backed prototyping tools (e.g., Figma Make, Claude Code, Builder.io, Lovable, or equivalent)
Ability to critically evaluate and guide AI-generated outputs at scale
Leadership & Influence
Demonstrated ability to lead without authority, influencing senior stakeholders
Strong storytelling and communication skills, able to align executives and cross-functional teams
Experience mentoring other designers and raising team standards
Bonus (High Signal in SV Market)
Experience designing enterprise SaaS platforms or regulated environments (e.g., healthcare)
Background in service design, operations, or systems design
Experience shaping design organizations, governance models, or design systems at scale
What Success Looks Like
Teams operate from a shared platform vision, not fragmented design decisions
Prototypes drive alignment and execution across Product & Engineering
Users experience a cohesive, intuitive system, not disconnected tools
Design becomes a strategic driver of business outcomes, not a downstream function
#LI-MG2
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
As Passionate Transformers, we find a better way to innovate relentlessly.
Being Mission Driven, we consistently deliver on our promises.
Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
Intellectually Curious, eager to think deeper to learn and improve.
In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected].
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.