IEM is seeking a full‑time Systems Integration Tech Lead to join its Critical Infrastructure division. This role leads the design and strategic oversight of complex system integrations across enterprise applications, data platforms, and operational technologies supporting mission‑critical and emergency management environments. Serving as a subject matter expert (SME) for multi‑system integrations, the position ensures system interoperability, accurate data flow, and alignment with integration standards, IT policies, and solution architecture. The role collaborates with project teams, clients, vendors, and executive stakeholders to deliver end‑to‑end integration solutions, while approving integration designs, data models, and technical specifications. The role develops integration standards and best practices; oversees high‑complexity testing, validation, and deployments; leads client workshops and executive briefings; manages vendor dependencies; and provides technical leadership during emergency activations and restoration efforts.
Primary Location:
- Live anywhere that meets personal office / at home work requirements in the United States including Puerto Rico.
- Work will take place either in the field, in an office environment, or personal office / at home and will depend on the need of the project.
Travel Requirements:
- This position will require some work to be conducted at a client site. Travel and other expenses are reimbursable in accordance with Federal Travel Regulations or DoD regulations.
Essential Functions:
- Support, maintain, and enhance system integrations across enterprise applications, data sources, operational technologies, and core business systems at LUMA.
- Enforce and support LUMA integration standards, approved technology platforms, IT policies, and solution architecture requirements.
- Develop, maintain, and update integration architecture schematics, diagrams, documentation, and related artifacts.
- Partner with project teams and stakeholders to gather integration requirements, document workflows, and translate operational needs into technical specifications.
- Serve as LUMA’s Subject Matter Expert (SME) for integrations across core connected systems, including Oracle CC&B, Meter Reading systems, AMI platforms, and related technologies.
- Plan, configure, test, validate, and support end‑to‑end integrations to ensure reliability, performance, and compliance with LUMA standards.
- Review and approve integration design documents to ensure alignment with LUMA IT standards, architectural guidelines, and business requirements.
- Ensure integration design, development, testing, deployment, and maintenance activities align with LUMA standards and solution architecture.
- Analyze system behavior, troubleshoot integration issues, and support timely resolution across connected systems.
- Collaborate with internal technical teams, software vendors, engineers, and project managers to successfully deliver integration solutions for LUMA.
- Drive continuous improvement of integration processes, tools, standards, and methodologies.
- Support emergency response activations, storm restoration efforts, drills, and exercises as assigned or required by LUMA.
- Comply with all LUMA policies, procedures, safety requirements, and regulatory standards.
- Perform other duties as assigned, consistent with the scope, responsibilities, and experience required for the role.
Minimum Qualifications:
- Experience: Five (5) years or more of IT Experience in a similar role.
- Degree: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience with Integration Tools such as MS Azure, Java EE, IBM MQ.
- Knowledge of Web services, Rest API and SaaS.
- Understanding of the typical utility applications and their connection to each other (CIS, GIS, OMS, etc.) and associated application landscape including AMI.
Preferred Qualifications:
- Experience: Three (3) to Five (5) years of experience in Electric Utility.
- Bilingual: Fluent verbal and written communication skills in English and Spanish.
Additional Information:
- Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.
Benefits and more:
- 10 paid Holidays
- Vacation Pay
- Sick Pay
- 401 (K) plan with matching
- Company paid STD and LTD
Equal Employment Opportunity: All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual’s race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.
Reasonable Accommodation: IEM is committed to providing reasonable workplace accommodation for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email [email protected] with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.