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Position Title: Technical Solutions Coordinator
Department: Engineering
Reports To: Technical Solutions Manager (BESS)
Location: Remote position within Canada
Position Summary
The Technical Solutions Coordinator supports the Technical Solutions Manager in administrating critical product and commercial functions for e-Storage’s BESS Solutions team. This role is responsible for driving operational excellence across department workflows, including maintaining product development trackers, delivering product communications to stakeholders, gathering market input and analysis and ensuring that feedback is routed to technical management and product teams.
This position enables the Technical Solutions Managers to prioritize product development, development of technical tools, ensure timely product certification, and maintain technical documentation by supporting critical administrative and communication aspects on behalf of the BESS solutions team.
Responsibilities
Product Development/Tracking Management
- Own and maintain product/solutions development trackers, technical milestone dashboards, and product design target requirements
- Develop and maintain standardized reporting of critical product releases, updates, and changes across communication platforms, providing leadership with regular visibility and transparency of our product solutions readiness
- Maintain version control records and structured documentation of product revisions and change history
- Identify and escalate schedule risks, documentation gaps, or cross-functional dependencies that may impact product delivery
- Support change management workflows including gathering stakeholder feedback and managing change control reports and approvals for timely and smooth implementation of product changes
Market Requirements Intake & Governance
- Develop structured product intake framework to categorize and prioritize regional product requests and track requests throughout their lifecycle (evaluation, prioritization, and resolution)
- Document product requests in standardized formats (user stories, functional specifications, performance requirements, timelines)
- Consolidate recurring market trends and emerging certification/testing requirements into periodic summaries for Product and Technical Solutions leadership review.
Process & Operational Improvement
- Maintain product file directories in SharePoint and Confluence to encourage accessibility and proper documentation structure
- Develop and refine standardized templates, trackers, and workflow processes to improve Technical Solutions team efficiency
- Maintain structured dashboards summarizing key performance indicators for the Technical Solutions function
Qualifications
- Bachelor’s degree in Engineering, Business Administration, Project Management, Renewable Energy, or related field.
- 3-5 years of experience in technical coordination, product operations, or product administration role
- Experience working in energy storage, power electronics, renewable energy, or related industries is strongly preferred
- Familiarity with Battery Energy Storage System (BESS) applications and deployment
- Strong organizational and process management skills with an ability to manage concurrent responsibilities and appropriately prioritize deliverables
- Experience collaborating and informing global stakeholders, particularly engineering and commercial teams across global time zones
- Proven written and verbal communications skills, able to effectively express product initiatives across global teams
Technical Skills
- Experience using process management tools such as Atlassian Suite, Smartsheet, Monday, or other project/product management tools
- Organizational proficiency with particular focus on document organization and file management in Sharepoint or similar cloud-based document management systems
Other Requirements
- Flexibility to travel, including international travel as required (up to 10%) for industry events, market research, or vendor collaboration
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