Temporary Case Manager

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit focused on building economic and racial equity for low-income individuals. They are seeking a Temporary Case Manager to provide intensive case management for individuals facing chronic homelessness and housing instability, particularly those with substance misuse and mental health challenges.

Responsibilities

• Conduct comprehensive assessments: You will perform thorough assessments to identify clients' strengths and needs, including substance misuse issues, mental health concerns, housing barriers, and other challenges affecting their well-being. This will be ongoing and fluctuate based on the program needs
• Develop individualized care plans: Collaborate with clients to develop detailed care plans that address their specific needs, goals, and preferences. Ensure plans are realistic, achievable, and aligned with available resources
• Coordinate services and referrals: Connect clients with appropriate community resources, such as substance abuse treatment programs, mental health services, medical care, and vocational training. Coordinate and monitor the provision of these services to ensure continuity of care
• Returns all work-related emails, slack and voicemails in a timely manner
• Advocate for clients: Serve as a strong advocate for clients, ensuring their rights and needs are respected and met. Collaborate with external agencies, healthcare providers, and housing authorities to secure necessary services and support
• Provide interventions and support: Offer ongoing emotional support and guidance to clients, helping them navigate challenges, build resilience, and develop healthy coping mechanisms. Utilize evidence-based practices and motivational interviewing techniques to promote positive change
• Will maintain a caseload of at least 15-20 clients with varying acuity, in conjunction with an interdisciplinary team
• Travel to meet clients for home visits and other client identified needs
• Transports clients using a CEDP vehicle or an approved personal vehicle
• Monitor progress and outcomes: Regularly assess clients' progress towards their goals, adjusting care plans as needed. Maintain accurate and up-to-date documentation of services provided, ensuring compliance with agency and regulatory requirements
• Foster community integration: Facilitate access to community resources, social activities, and peer support networks to promote clients' integration into their new housing and broader community
• Complete consistent and daily documentation, such as case notes, assessments, and data entry into HMIS and HubSpot (our CRM software) as well as other documentation needs as they relate to the case management role and client needs in compliance with all HIPAA regulations

Skills

• 1-3 years of experience working with individuals experiencing homelessness, substance misuse, or mental health challenges
• Valid driver's license and reliable transportation for home visits and client transportation
• Knowledge of trauma-informed care, harm reduction principles, and evidence-based practices in substance abuse treatment and mental health
• Familiarity with community resources, housing programs, and support services for homeless individuals
• Ability to work under pressure and respond to deadlines without sacrificing quality
• Ability to demonstrate a steadfast commitment to fostering diversity, equity, and inclusion within the workplace
• Excellent communication and interpersonal skills, with the ability to establish rapport and trust with clients from diverse backgrounds
• Strong organizational and time management abilities to effectively handle a caseload and meet deadlines
• Empathy, patience, and the ability to remain calm and supportive in challenging situations
• Proficiency in documentation and record-keeping
• People with lived expertise are preferred

Benefits

• Flexible time off
• Benefits package (including medical, dental, vision)
• 401(k)
• Technology stipend of $720 per year
• $2,000 salary differential per year added to the salary grade listed above

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