Strongly Preferred: Candidates local to Hudson, OH or within 1 hour of a major airport living in the Western United States.
CEIA USA is a global leader in designing, engineering, and producing security screening equipment, including metal and weapon detection systems, hand-held detectors, and loss prevention systems. We take pride in our commitment to innovation, research, and customer support across North America's public and private sectors.
About:
The Field Service Technician is responsible for delivering exceptional technical service and support, ensuring the smooth operation of critical weapon and metal detection systems. This role involves installing, maintaining, troubleshooting, and repairing equipment while providing direct customer support at high-traffic locations, such as schools, stadiums, government buildings, and other public and private sector facilities.
As a Field Service Technician, you will ensure all service documentation is accurate and thorough, understanding that your work is crucial to the safety of those who depend on these systems. Working in a privately-owned company, you'll benefit from quick decision-making and fewer bureaucratic delays, allowing you to resolve issues efficiently and stay ahead of potential challenges.
Our field service team is comprised of experienced individuals with long tenures at CEIA USA, and we're looking for a dedicated professional to join our team and build a career with us.
Be part of a team that directly impacts the safety of high-traffic locations, from schools to stadiums and more, by keeping critical weapon and metal detection systems running.
Collaborate with engineers and technical experts in a privately owned company, where faster decision-making and fewer bureaucratic hurdles allow you to push the boundaries of security technology and implement solutions without delay.
Benefit Summary:
At CEIA USA, we believe that taking care of our people is the key to building a thriving, high-performing team. That’s why we offer a comprehensive and market-leading benefits package, designed to support your well-being both inside and outside of work.
Essential Job Knowledge:
Preferred Qualifications and Skills:
Travel
Travel is required 90% of the time. Must be available to CONUS, OCONUS, and internationally. Overnight travel is required.
Other Duties
Please note that this job description is not intended to provide an exhaustive list of all activities, duties, or responsibilities required for this position. Responsibilities and tasks may be modified or added at any time, with or without prior notice.
Working Conditions
The work environment for this position is dynamic and varies based on assignment. Field Technicians operate in a range of settings, including warehouses, offices, outdoor environments, and prison facilities, each with its unique conditions and requirements.
While working in warehouse environments, employees may be exposed to fumes, airborne particles, moving mechanical parts, and vibrations. Noise levels can be loud, and environmental conditions may include heat, cold, rain, snow, or high humidity. In prison settings, employees must adhere to the specific rules and regulations of the facility.
This position also involves routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Duties may include working at a desk, using a computer, and communicating via phone or in person. Occasional physical activities include standing, walking, climbing stairs or ladders, and using hand tools or small power tools.
Employees must occasionally lift or move items weighing up to 70 pounds. The physical demands of this role include the ability to stand, walk, sit, use hands to handle tools or equipment, reach with arms, climb, and hear or speak as needed.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions of the job.
As an employee of CEIA, you will receive Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, 401(K) / Profit Sharing Plan, Additional Educational Assistance, and a very generous overtime policy.
As a CEIA team member, you will also have the benefit of receiving Paid Time Off (4 weeks to start) and Paid Holidays (10 paid holidays and time off between Christmas and New Year’s Day).
AAP/EEO
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
CEIA USA’s mission is to sell, distribute and service the worlds most advanced technology in electromagnetic fields manufactured by CEIA to the Federal Government, State and Local Governments and Corporations. We sell, distribute and service within security detection, ground search detection, healthcare detection and ferromagnetic detection. CEIA’s unique technological solutions allow us to offer induction heating system services as well. With over 50 years of experience in designing and manufacturing Metal Detectors, CEIA has developed a series of devices with superior sensitivity and throughput. CEIA USA will continue to increase its operational base of customers through education, seminars and trade shows and with continuous improvement in the technology offered.
Check out our products at: https://www.ceia-usa.com/