Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
Manage and maintain relationships with VIP / high-value clients;
Act as the main point of contact for assigned accounts;
Provide personalized service and proactive communication;
Monitor client activity and performance metrics;
Identify opportunities for upselling and cross-selling;
Develop strategies to increase client retention and lifetime value;
Handle escalations and complex client issues efficiently;
Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.);
Track KPIs related to retention, reactivation, and revenue growth;
Stay updated on products, promotions, and market trends;
Comply with company policies and security standards.
Experience you’ll need to bring:
Fluency in Spanish (mandatory);
Upper-Intermediate to Advanced command of English (fluent written and spoken);
Previous experience as an Account Manager, VIP Manager, or similar role;
Experience in iGaming / fintech / online services (preferred);
An analytical mindset with the ability to interpret client data;
Results-driven with a strong focus on revenue and retention.
It's a perfect match if you have those personal features:
Strong sales, negotiation, and communication skills;
Experience or strong ability in cross-selling and identifying revenue opportunities;
High level of responsibility;
Proactive mindset, with the ability to anticipate client needs and take initiative;
Creative and out-of-the-box thinking to solve problems and enhance user engagement.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment;
Apply, and let your growth journey begin.