TOMRA, doing business as CLYNK, is committed to building an inclusive team that improves community and environment. The CLYNK Brand Ambassador plays a crucial role in customer acquisition, retailer support, and customer education while tracking key performance indicators related to customer engagement and brand reach.
Responsibilities
- Actively promote CLYNK's brand and services at Stop & Shop locations and community events
- Educate customers on the program's benefits and provide guidance for a seamless user experience
- Provide expert level training to customers with CLYNK account sign-ups and demonstrate the use of our mobile app, kiosk, and sustainability station
- Answer general customer questions and ensure positive, solution-oriented interactions
- Set up and manage promotional tables at events and during store deployments
- Own the design and optimization of in‑store promotional processes to improve customer conversion
- Develop and implement plans for scaling the pilot program within assigned regions
- Distribute marketing materials and create an engaging, educational atmosphere for customers
- Educate the public on sustainability and recycling practices while showcasing how CLYNK’s model supports these values while simplifying and streamlining the redemption process
- Travel between store locations on a rotational basis; up to 75%
- Document and provide shift level insights on event participation, customer interactions, and program feedback
Skills
- High school diploma or equivalent required
- Minimum 1 year of experience in customer service, marketing or promotional role preferred
- Proficiency in Microsoft Office Suite (especially Excel and Outlook)
- Excellent verbal and written communication; outgoing and personable
- Ability to work flexible hours, including weekends, evenings, and holidays as scheduled
- Keen attention to detail and meticulous follow up skills
- Must be able to manage multiple tasks and projects at the same time
- Team player with a positive attitude
- Bi-lingual English/ Spanish preferred but not required
Benefits
- Medical, dental, vision and disability insurance
- 401(k) plan with an employer-paid match
- Flexible work environment
Company Overview
TOMRA creates sensor-based solutions for optimal resource productivity. It was founded in 1972, and is headquartered in Asker, Akershus, NOR, with a workforce of 5001-10000 employees. Its website is https://www.tomra.com.