Join Abbeyfield Living Society as a Customer Service Officer and make a difference in the lives of residents, colleagues, and local communities. Provide high-quality customer service, support a diverse range of enquiries, and contribute to a supportive and welcoming environment.
Requirements
- Experience of success within a customer service and sales environment
- A proven record of delivering the right outcome, first time for Customers
- A strong communicator, with good verbal and written communication skills
- GCSE Maths and English to level 4 (or equivalent)
- IT literate with the ability to manage multifaceted inboxes, create diary appointments and to navigate multiple systems at speed
- Excellent Telephone manner
Benefits
- Up to £27,810 per annum salary
- Up to 33 days paid leave, including bank/public holidays
- Dayforce Wallet
- Virtual GP appointments
- Medicash
- Comprehensive induction and training
- Pay progression within role based on skills and contribution
- Learning and career development opportunities
- Occupational sick pay
- Company pension and life assurance
- Employee Assistance Programme
- Discounted gym membership
- Cycle to work scheme
- Shop and save vouchers
- Blue Light Card discounts
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