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Join arenaflex: A Thriving Digital Marketing Agency Seeking a Talented Ads Manager & Client Support Specialist
Are you ready to take your digital marketing career to the next level? Do you have a passion for paid advertising, excellent communication skills, and the drive to succeed in a fast-paced, dynamic environment? If so, arenaflex wants to hear from you!
We are a London-based digital marketing company that has experienced tremendous growth over the past few years. Our team is comprised of talented professionals from around the world, all united by a common goal: to deliver exceptional results for our clients and help businesses thrive in the digital landscape. As we continue to expand our operations, we are looking for a highly motivated and technically skilled individual to join our team in a long-term, full-time capacity.
At arenaflex, we believe in investing in our people. We understand that our greatest asset is our team, and we are committed to providing our employees with the tools, training, and support they need to succeed. This is not just a job – it's an opportunity to grow your career, develop new skills, and make a meaningful impact in the world of digital marketing.
About This Role
We are seeking a versatile and driven professional who can wear multiple hats within our organization. This position combines elements of paid advertising management, client communication, project coordination, and general virtual assistance. The ideal candidate will be comfortable with ambiguity, thrive in a fast-paced environment, and possess excellent written English skills.
Your primary focus will be on managing and optimizing Facebook Ads campaigns for our diverse client base. However, you will also be involved in Google Ads management, customer support, graphic design, and various other tasks that keep our agency running smoothly. This is a unique opportunity to gain broad experience across multiple facets of digital marketing while working with a supportive and collaborative team.
Key Responsibilities
As an integral part of the arenaflex team, you will be responsible for a wide range of tasks that contribute to our clients' success and the smooth operation of our agency. Your daily responsibilities will include:
- Facebook Ads Management (45%): Create, set up, and optimize Facebook advertising campaigns across various objectives and formats. Develop compelling ad creatives, write persuasive copy, and implement targeting strategies that deliver measurable results for our clients. You will be responsible for campaign structure, audience segmentation, budget allocation, and ongoing performance optimization.
- Google Ads Management (10%): Assist with the creation and optimization of Google Ads campaigns, including Search, Display, and Shopping campaigns. Monitor keyword performance, adjust bids, and ensure campaigns are aligned with client goals. Google certification is preferred but not mandatory – we are willing to train the right candidate.
- Client Communication (10%): Serve as a primary point of contact for clients through our Basecamp project management system. Respond to inquiries professionally and promptly, provide updates on campaign performance, and maintain strong relationships with our clients. Excellent written English is essential for this aspect of the role.
- Graphic Design (10%): Create visually appealing ads, social media posts, and marketing materials using Canva or similar platforms. You should have a good eye for design and be able to produce professional-quality visuals that align with client brand guidelines.
- General Administrative Support (10%): Assist the CEO and leadership team with various administrative tasks as needed. This may include scheduling, document preparation, research, and other duties that support the efficient operation of our business.
- Reporting & Analysis (5%): Prepare regular performance reports for clients, highlighting key metrics, insights, and recommendations. Analyze campaign data to identify trends and opportunities for improvement.
- Content Quality Control (5%): Proofread and edit SEO blogs and content written by our team. Ensure all content meets our quality standards and is free of errors before publication.
- Lead Generation (5%): Assist with lead generation activities, including research, outreach, and follow-up. Help identify new business opportunities and support our sales efforts.
What We're Looking For
Essential Requirements
To be successful in this role, you must meet the following requirements:
- Location: Based in the Philippines
- Language Skills: Excellent written English – you will be communicating directly with our clients and proofreading content created by our team
- Facebook Ads Experience: Knowledge of or previous experience managing Facebook ad campaigns. If you lack direct experience, we are happy to provide comprehensive training
- Google Ads Experience: Ability to manage Google Ads and Shopping campaigns. Google certification is preferred but not required – we will train the right candidate
- Professional Experience: Proven experience working with English-speaking employers or clients
- Organizational Skills: Excellent ability to work independently, manage multiple projects simultaneously, and know when to seek guidance
- Adaptability: Willingness to assist wherever needed, including administrative tasks as directed by leadership
- Technical Requirements: Fast computer and high-speed internet connection with reliable power backup
- Design Skills: Basic proficiency in graphic design using Canva or similar platforms
Preferred Skills (Plus But Not Essential)
While not required, the following skills would be highly valued and may increase your chances of success:
- Video Editing – ability to create and edit promotional videos
- Copywriting – compelling writing skills for ads and marketing content
- Website Creation – basic understanding of website development and WordPress
- Social Media Management – experience managing multiple social media accounts
- Online Lead Generation – ability to identify and pursue business opportunities
- Product Research – skills in market research and competitive analysis
Work Environment & Culture
At arenaflex, we pride ourselves on fostering a fun, flexible, and supportive work environment. We are a team of passionate digital marketing professionals who are committed to excellence and continuous improvement. Here's what you can expect when you join our team:
- Diverse Projects: You will work on multiple projects across several different teams, meaning no two days will be the same. This variety keeps the work exciting and provides endless opportunities for learning
- Growth Opportunities: As we are an entrepreneurial company, there is significant potential for career advancement. Top performers will have the opportunity to grow with the company and potentially build out their own marketing team
- Learning & Development: We are committed to helping our employees develop new skills. We provide screen-recorded trainings on how to complete most tasks and offer guidance from experienced team members
- Work-Life Balance: We understand the importance of flexibility. While our core hours are Monday to Friday, 9am-5pm (London time), we are happy to accommodate early starts or late finishes to suit your time zone. After the initial training period and once we build trust, approximately 30% of tasks can be completed at any time, offering greater flexibility
- Respect & Loyalty: We are very loyal to our employees and treat them with respect at all times. We believe in creating a positive workplace where everyone feels valued
- Cutting-Edge Tools: You will have unlimited access to the tools and software you need to succeed in your role
Compensation & Benefits
We recognize that our team members are instrumental to our success, and we are committed to rewarding them accordingly. We offer a highly competitive salary package based on experience, along with additional performance incentives:
- Competitive Base Salary: Commensurate with experience and qualifications
- Quarterly Revenue Share Bonus: Share in the company's success through performance-based bonuses
- 13th Month Bonus: Additional month salary as a token of appreciation for your hard work
- Performance-Based Bonuses: Opportunities to earn additional compensation based on individual and team performance
- Long-Term Career Prospects: Potential to grow into leadership roles as the company expands
Time Zone & Working Hours
Our primary working hours are Monday to Friday, 9am-5pm (London time / UTC+0). However, we understand that our team members may be located in different time zones and strive to accommodate reasonable flexibility. The position is ideally suited for candidates in the Philippines (UTC+8 / CST), and we are happy to discuss adjusted start and end times to better suit your local time zone.
During the initial training period, we may use Hubstaff time tracking software to monitor productivity and performance. This helps us ensure that everyone is set up for success and allows us to provide appropriate support. Once you have demonstrated reliability and competence, we will offer greater flexibility in how you manage your time.
How to Apply
If you are excited about this opportunity and believe you have what it takes to thrive at arenaflex, we encourage you to apply today! We are looking to fill this position with the right person as soon as possible.
To apply, please fill out the form at the link below:
Please note: Compliance with the application instructions is an important part of the assessment. Follow the link above and complete all required fields accurately.
Join the arenaflex Team
We are looking for someone who is not just looking for a job, but who is looking for a career – someone who wants to grow with us, learn from us, and contribute to our continued success. If you are detail-oriented, a quick learner, and thrive in a collaborative environment, we want to hear from you.
At arenaflex, you will have the opportunity to work with a diverse range of clients, develop expertise in multiple areas of digital marketing, and build a rewarding career in one of the most dynamic industries today. We invest in our people because we know that when they succeed, we all succeed.
We look forward to reviewing your application and potentially welcoming you to the arenaflex family!
Many thanks,
The arenaflex Recruitment Team