Junior Case Manager (Bodily Injury Adjuster)

Litco Law is currently seeking a highly motivated and skilled Junior Case Manager to join their dynamic Case Manager department. In this entry-level role, you will support client files and learn about bodily injury claims while working closely with experienced Case Managers and legal team members.

Responsibilities

• Support the management of client files from intake through to resolution
• Work closely with Case Managers, Client Care Specialists, and legal team members to keep files moving forward
• Begin developing your understanding of insurance processes and how to build a strong client file
• Review client information, medical records, and documentation to identify key details
• At times, communicate with clients to gather information, provide updates, and support them throughout their claim
• Assist with file organization, task management, and administrative components of file handling
• Learn how to assess claim value and contribute to settlement strategies over time
• Build relationships with internal team members and external partners such as insurance adjusters
• Continuously look for ways to improve processes and support team efficiency

Skills

• Eager to grow in the personal injury and insurance space
• Bring your current experience managing files or a medical/healthcare background that helps you understand client injuries and recovery
• Passionate about helping people and creating positive client experiences
• Curious, proactive, and motivated to learn the 'why' behind what you do
• A strong communicator who can build trust with clients and teammates
• Organized, detail-oriented, and able to manage competing priorities
• Thrive in a collaborative, team-based environment
• Interested in pursuing your CIP (Chartered Insurance Professional) designation in the future

Benefits

• High-performance culture– You can be a dreamer, and you’re not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.
• Learning and development opportunities– We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.
• Freedom and responsibility– We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.
• Health and Wellness benefits– The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.
• In-house book club– We get paid to read! At Litco Law, we believe in rewarding our team members for investing time in their personal and professional development.
• Flexibility– Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office.

Company Overview