Note: The job is a remote job and is open to candidates in USA. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. They are seeking an Account Manager to own relationships with top buyers and drive demand across the PSA Exchange Marketplace, blending relationship management, operational oversight, and strategic growth planning.
Responsibilities
- Serve as the primary point of contact for a portfolio of PSA Exchange buyers, developing tailored strategies to grow their businesses
- Monitor buying performance and metrics to identify opportunities for optimization and growth
- Guide new sellers through setup, best practices, and marketplace tools to ensure smooth adoption and success
- Advise accounts on pricing, inventory strategy, and other opportunities to improve conversion and buying velocity
- Represent account needs internally by surfacing insights and feature requests that improve PSA Exchange performance and usability
- Support special programs, campaigns, or events designed to drive awareness and participation in PSA Exchange
Skills
- Deep experience and familiarity with trading cards
- Proven ability to manage relationships with multiple stakeholders, including external, and drive measurable business outcomes
- Excellent communication, organization, and problem-solving skills
- Proficient with Google Sheets / Microsoft Excel
- 2–5+ years of experience in account management or client success (preferably in eCommerce, collectibles, or B2B SaaS)
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Company Overview