Note: The job is a remote job and is open to candidates in USA. Clariant is a Swiss-based global specialty chemicals company, seeking an Account Manager for their Personal and Home Care division. In this role, you will drive growth by managing customer relationships, developing new opportunities, and collaborating with internal teams to enhance customer satisfaction and retention.
Responsibilities
- Strengthen customer relationships to increase satisfaction, trust, and long-term retention
- Expand share of wallet and deliver year-over-year growth through targeted commercial strategies
- Improve profitability by leading contracts, pricing, and overdue management activities, provide actionable customer demand insights to support portfolio and planning decisions
- Reduce churn by identifying risks early and executing retention plans
- Maintain a high-quality CRM pipeline that supports growth targets
- Deliver accurate forecasts that enable effective business planning and resource allocation
- Accelerate new business by partnering with Business Development Managers on opportunity scouting and pipeline expansion
- Ensure excellent customer experience by coordinating seamlessly with Customer Service teams
- Operate effectively in a coordinated, multi-point engagement model to strengthen customer outcomes
- Foster internal trust by communicating clearly, meeting commitments, and driving cross-functional alignment
- Prioritize key actions that maximize sales impact and support growth objectives
Skills
- Bachelor's degree in Engineering, Chemistry, Pharmaceutical Sciences, Business, or related field
- Minimum 5 years of account management experience, ideally within the Personal and Home Care industries
- Proven success collaborating with cross-functional teams and managing multiple customer touchpoints
- Strong sales-driven mindset with a track record of achieving and exceeding targets
Benefits
- Medical/Dental/Vision Insurances
- Paid Holidays
- PTO time with a carry-over benefit
- Tuition Reimbursement
- Wellness Program
- EAP Program
- Spending and Savings Accounts
- Life/AD&D Insurance
- Disability Insurance
- Pet Insurance
- Online discount Mall
- Auto/Home Insurance
- Identity Theft Protection
- Legal Services Plan
- A company vehicle
- Annual bonus
- Opportunities for career growth within a dynamic, global organization
Company Overview
Clariant is a chemical company that specializes in care chemicals, adsorbents, and additives. It was founded in 1995, and is headquartered in Muttenz, Basel-Landschaft, CHE, with a workforce of 10001+ employees. Its website is https://www.clariant.com/ja-JP/Corporate.