Note: The job is a remote job and is open to candidates in USA. Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. They are seeking a full-time Associate Program Manager (Contractor) to provide critical operational and executional support across Airtable’s Digital Programs portfolio, managing day-to-day program operations to allow senior program managers to focus on strategy and scaling AI adoption.
Responsibilities
- Manage course uploads, updates, and LMS administration for Airtable Academy
- Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter
- Support rolling cohorts of the AI Incubator bootcamp program
- Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions
- Assist with post engagement, community moderation, and spam monitoring
- Work with internal teams for coordinating and publishing program communications and announcements
- Manage the inbox of our Digital Programs email alias and the routing of inbound requests
- Oversee both our internal support channels and support ticket integrations related to digital programs
- Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
- Support external collaborators and program participants with operational needs
- Maintain clean handoffs between Community, Marketing, Support, and Education teams
- Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene
- Help track participation, engagement, and program health metrics
- Support ad hoc analysis to inform program improvements and capacity planning
Skills
- Highly organized and execution-focused, with strong attention to detail
- Comfortable managing multiple workstreams and shifting priorities
- Clear communicator who collaborates well across teams
- Excited by AI, education, and community—even if you're early in your career
- Experienced with program coordination, operations, or project support (SaaS experience a plus)
Company Overview
Airtable is a cloud-based software company that offers an online platform for creating and sharing relational databases. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://airtable.com.