Note: The job is a remote job and is open to candidates in USA. Coretelligent is a company that partners with regulated organizations to provide secure IT environments. They are seeking a Business Technology Advisor to align technology solutions with client business goals through strategic planning and consulting, ensuring client satisfaction and retention.
Responsibilities
- Deliver recurring client-facing strategy sessions that include technology roadmaps, budget planning, and strategic recommendations that align to business goals
- Create and manage Statements of Work (SOWs) for standard IT projects, while maintaining ownership of ongoing strategy case tracking
- Provide ad hoc IT consulting and guidance on environment sizing, solution design, and IT modernization to both clients and internal engineering teams
- Perform Managed IT solution scoping, including infrastructure reviews, license reconciliation, and cost analysis to ensure operational efficiency
- Educate clients on Coretelligent's service offerings, defend solution recommendations, and help align clients to our best-practice technology stack
- Participate in product evaluations and testing, contributing client-centric feedback to improve solution readiness and internal alignment
- Collaborate with sales, client success, and delivery teams to support pre-sales technical discovery and ensure smooth handoffs for implementation
- Help identify trends across client portfolios that can inform broader service improvements, bundling, or product positioning
Skills
- 1-3 years in IT consulting, technical account management, or vCIO-level advisory within a managed services or IT solutions provider environment
- Advanced Technical Certifications (VMware, Microsoft, Cisco, Fortinet, etc.)
- Ability to configure, maintain, and troubleshoot key technologies, including: VMware vSphere, Microsoft Windows Server (2019 / 2016 / 2012 R2), Microsoft Active Directory (Group Policy, DHCP, DNS, NPS, etc.), Exchange Server (2019, 2016, 2013, 2010), VPN Clients (Cisco, Fortinet), Firewalls (Fortinet, Cisco), Wireless Technology (Aerohive, Meraki, Ubiquiti), Remote Desktop (MS RDS, Citrix), Cloud Services (O365, Egnyte, Centrify/iDaptive, Box/DropBox, etc.), Storage (HPE Nimble, DellEMC, Synology, etc.), Backup Solutions (Veeam, Zerto, etc.)
- Strong understanding of infrastructure, M365, licensing models, and service delivery frameworks in SMB and mid-market environments
- Proven experience building strategic roadmaps, budget plans, and SOWs in a recurring client advisory model
- Strong interpersonal and communication skills; able to engage and influence executive-level stakeholders and internal engineering teams
- Bachelor's degree in a related field
- Industry certifications (e.g., Microsoft, CompTIA, Cisco) are a plus
Benefits
- Health, Dental, & Vision
- Flexible Spending Account (FSA)
- 401k
- Health Reimbursement Account (HRA)
- Health Savings Account (HSA)
- Life Insurance
- Disability Insurance
- Paid Parental Leave
- Holiday Pay
- Flexible Vacation & Sick Days
- Twelve holidays, including a day off on your birthday and work anniversary
- Flexible vacation
- Monthly rewards
- Spot bonuses for demonstrated excellence
- Community and social events
- Learning and development
- Flexible working life
- $100 well-being allowance
- Other health & wellness perks
Company Overview
Coretelligent is a IT support company which provides exhaustive IT and private cloud services. It was founded in 2006, and is headquartered in Westwood, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://coretelligent.com.