Note: The job is a remote job and is open to candidates in USA. Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility. They are seeking a Call Center Outbound Sales Representative to contact existing customers, upgrade services, and meet performance objectives while working remotely.
Responsibilities
- Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company
- Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems
- Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
- Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections
- Adhere to operational processes, PCI compliance, client standards, and program standards
Skills
- Must be a Texas, Indiana, Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, West Virginia or Iowa permanent resident with tangible address verification
- Private and secure workspace at home free from background noise or distractions
- Minimum of 6 months experience in customer service, call center, or sales preferred
- Strong communication skills with the ability to engage diverse customers clearly and professionally
- Ability to listen actively, handle objections, and build rapport quickly
- Comfortable working with call scripts while adapting to customer needs
- Basic computer skills and familiarity with CRM or call management systems
- Goal‑oriented, self‑motivated, and able to work independently in a remote environment
- Must strictly adhere to assigned work schedules and have no scheduling conflicts within the next 30 days
- Must be able to pass the background check and Drug Test
- Must complete a self-administered tech validation tool through Thinscale
- Must provide your own Computer or Laptop
- Internet Connection - Direct wired connection: Minimum of 25mbps download and 10mpbs upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, no mobile broadband connections, no wifi-extenders and no Ethernet Wall Jack/Port). T-Mobile is not an accepted ISP
- Windows 11 Desktop or laptop current on all security updates (Macbooks or Chromebooks are not allowed)
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Hard Drive Storage: Free space – 7 GB usable
- Processor: Dual‑Core @ 3.0 GHz or better, or Quad‑Core @ 2.0 GHz or better, with a minimum of 4 cores and 4 threads
- RAM Requirement: 8 GB
- Anti-Virus – Full versions of Windows Defender or Essentials
- Minimum of 6 months experience in customer service, call center, or sales preferred
- Prior work-from-home call center experience is a plus!
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Company Overview
Movate a Human-Centered Technology and Experiences Company. It was founded in 1996, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is https://www.movate.com/.