Note: The job is a remote job and is open to candidates in USA. Moore is a data-driven constituent experience management company focused on delivering integrated supporter experiences across various sectors. The Coordinator, Account Management plays a critical role in supporting campaign execution, coordinating workflows, and ensuring operational accuracy to enhance client experiences.
Responsibilities
- Manage the intake, setup, tracking, and finalization of client orders and campaigns
- Ensure all campaign details (pricing, timelines, data requirements) are complete and accurate
- Monitor job status throughout fulfillment to ensure timely delivery
- Coordinate with Strategic Analytics, Data Management, and Production Fulfillment teams to move work through the pipeline
- Track dependencies such as data files, scoring processes, and approvals to prevent delays
- Maintain alignment between internal teams and client expectations
- Enter, update, and maintain accurate campaign and order data in internal systems (e.g., Salesforce)
- Ensure data integrity across all tracking tools and reporting systems
- Monitor status updates and proactively flag risks or discrepancies
- Serve as a key internal liaison supporting Account Directors
- Communicate campaign updates, timelines, and issues clearly and proactively
- Support preparation of campaign documentation, confirmations, and deliverables
- Validate campaign details, counts, and deliverables prior to final approval
- Ensure all work meets internal quality standards and client requirements
- Contribute to process improvements and operational best practices
Skills
- 1–3 years of experience in account management, operations, or campaign/project coordination (agency or nonprofit experience preferred)
- Strong attention to detail and organizational skills with a focus on accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking abilities
- Collaborative and team-oriented mindset
- Proactive, self-starter with high accountability
- Experience with marketing data, direct response, or fundraising campaigns
- Familiarity with CRM or workflow tools (e.g., Salesforce)
- Advanced proficiency in Excel or similar tools
Benefits
- Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits.
- Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions.
Company Overview
Moore is a constituent experience company that integrates the donor experience across all platforms, channels, and devices. It was founded in 2011, and is headquartered in Lanham, Maryland, USA, with a workforce of 1001-5000 employees. Its website is https://wearemoore.com/.