Note: The job is a remote job and is open to candidates in USA. Tier4 Group is seeking an experienced Professional Business Architect/Analyst to design, maintain, and optimize the organization’s application architecture. The role involves evaluating architectural changes, identifying technology needs, and developing application solutions that align with organizational requirements.
Responsibilities
- Optimizes application usage and workflow efficiency by integrating key systems
- Assigned areas include but are not limited to Resolute professional billing, claims, and remittance. Serves as a solution expert for upgrades and services for reported issues or for assigned projects
- Maintains, updates, designs, and develops assigned applications by translating organizational needs
- Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications
- Educates and develops Application Analysts, Application Consultants, and other team members
- Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications
- Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required
- Creates and maintains detailed technical documentation for assigned systems
- Identifies and escalates production-critical issues to appropriate IT personnel
- Uses ticketing system to log and monitor tickets
- Participates in projects as deemed appropriate by management
- Evaluates and corrects issues involving configuration of applications
- Participates in Disaster Recovery planning, implementation, and testing
Skills
- Bachelor's degree in Business, Technology, Healthcare, or related field with 5+ years of relevant IT or Healthcare experience OR currently enrolled and within one year of completion with 5+ years of experience OR High School Diploma/GED with 11+ years of relevant experience
- Professional Billing certification required
- Minimum of 5 years of relevant IT/clinical experience required. Prefer 7 or more years of experience in assigned areas
- Must have the ability to work nights and weekends as needed to support the business (very low call volume)
- Expected Reimbursement OR Charge Router certification preferred, but not required
Company Overview
Tier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach. It was founded in 2010, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://www.tier4group.com/.