Note: The job is a remote job and is open to candidates in USA. Phreesia Network Solutions is seeking a Client Experience Associate who is a digital media enthusiast with strong client management skills. In this client-facing role, you will work with digital advertising agency buyers and Life Science companies to support targeted patient engagement and HCP digital campaigns.
Responsibilities
- Contribute to generate new business and/or renewal and/or expansion growth with media/advertising agencies/AORs/Life Sciences companies for appropriate brands with patient-facing and/or HCP-facing strategic imperatives
- Leverage your account management experience, strong organizational and time management skills to foster healthy relationships with all levels of customers (virtually and in-person) that allow you to share our capabilities through presentations and listen for brand leads
- Manage client relationships through organizational changes and follow pharmaceutical industry trends, new product launches, and client-specific news daily
- Operate with autonomy in partnership with Client Experience Managers, to prepare and present advertising and campaign capability presentations and product demonstrations to drive opportunity growth and contribute to achieving sales goals
- Develop strategic and creative account plans for managing digital advertising agencies/life science companies and their respective brand opportunities, complete advertising media agency RFP templates and ensure that Phreesia is included in such proposals
- Collaborate internally across Network Solutions teams and provide support to Senior CE team member
Skills
- Bachelor's degree required with 1–2+ years of experience in digital media sales, account management, or client-facing roles within a media or creative agency, healthcare publisher, or pharmaceutical digital advertising environment
- Familiarity with digital media vernacular from a brand awareness perspective based on campaign insights/measurement
- Expertise working with clients and creating presentations using PowerPoint that “WOW!” the customer and lead to securing new business
- Enthusiasm to connect with clients outside of a business office in social settings within the NYC area adjacent areas as well as occasionally travel to clients outside of the NYC area
- Healthcare media experience strongly preferred (e.g., pharmaceutical, point-of-care, out-of-home, programmatic, DTC/HCP, OTC). Healthcare-adjacent media experience may also be considered
Benefits
- 100% Remote work + home office expense reimbursements
- Competitive compensation
- Flexible PTO + 8 company holidays
- Monthly reimbursement for cell phone + internet + wellness
- 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
- Variety of insurance coverage for people (and pets!)
- Continuing education and professional certification reimbursement
- Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/
Company Overview
We help organizations reach key patient and HCP audiences with tailored health content at the moments that matter most. It was founded in undefined, and is headquartered in Wilmington, DE, US, with a workforce of 501-1000 employees. Its website is https://networksolutions.phreesia.com.