Note: The job is a remote job and is open to candidates in USA. Concentrix is a global technology and services leader that powers the world’s best brands. They are seeking a Pre-Sales Solutions Architect to work with customers in a pre-sales capacity, gathering integration requirements and designing solutions that leverage their products and APIs.
Responsibilities
- Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIs
- Partner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customer
- Become an expert in Client's products and how to build cohesive integrations and automations that interact with Client's products
- Design and document custom software-based integration and automation processes
- Provide level of effort estimates (and calculated costs based on standard hourly rates)
- Write services contracts (in partnership with other Client's pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designs
- Present solution designs and contract proposals to customers
- Work with our team of post-sales solutions architects to validate designs and estimated efforts
Skills
- 3-5 years of coding, 2-3 years of sales efforts
- Experience in SaaS applications, working knowledge of SDLC Process and Development and a strong foundation API and different coding languages. Experience working with various integrations across a wide variety of industry standard applications from CRMs, ERPs, etc
- Experience working in a pre-sales technical role, such as Sales Engineer, Solutions Engineer, or Solutions Architect
- Experience working with customers directly to gather technical requirements
- Deep understanding of REST APIs and solution architecture using REST APIs
- Understanding of API-based integration processes and designs
- Ability to work with both technical and non-technical audiences to define and document desired integration or automation outcomes within Client's products
- Comfortable working through ambiguity
- Confident in designing and recommending best practices for integration and/or automation architectures
- Ability to present solution proposals with confidence and talk in-depth about your design choices and pros/cons of alternative approaches
- English (Required)
- Backend software development experience preferred but not required
Benefits
- Incentives that align with individual and company performance
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Company Overview