Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a company in the legal industry seeking a Legal Administrative Assistant to provide administrative support and customer service in the immigration field. The role involves managing client records, responding to inquiries, and assisting with immigration-specific tasks.
Responsibilities
- Manage emails, calendars, and appointments
- Organize and maintain client records and legal documents
- Prepare and format immigration forms (e.g., visa applications, petitions)
- Data entry into CRM or case management systems
- Schedule consultations and follow-ups
- Respond to client inquiries via email and chat
- Guide clients on document requirements and next steps
- Handle complaints or concerns professionally
- Ensure a smooth onboarding process for new clients
- Assist in document collection (passports, IDs, proof of funds, etc.)
- Track application deadlines and submission timelines
- Coordinate with clients for missing or incomplete requirements
- Maintain confidentiality of sensitive legal information
Skills
- Background in immigration, legal services, or BPO is a strong advantage
- Experience using tools like: Case management software (Clio, MyCase, etc.)
- Knowledgeable in using Microsoft teams
- Excellent written and verbal communication skills
- High attention to detail (very important in legal documents)
- Organized
- Punctual and driven
- Previous experience in a similar role (preferred)
Company Overview
We are Get My Course, we help students and professionals reach their full career potential by assisting them in getting nationally recognised certifications to boost their career paths. It was founded in undefined, and is headquartered in Loganholme, Queensland, AUS, with a workforce of 51-200 employees. Its website is https://getmycourse.com.au.