Note: The job is a remote job and is open to candidates in USA. ModMed is a company focused on reimagining the healthcare experience through innovative software solutions. The Revenue Operations Analyst, Sales role is crucial for optimizing sales performance by analyzing various metrics related to sales efficiency and pipeline health, and providing analytical support for forecasting and planning.
Responsibilities
- Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel
- Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning
- Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets
- Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams
- Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting
- Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers
- Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences
Skills
- Bachelor's Degree in Business, Finance, Data Science, or a related quantitative field
- 5+ years of experience in Sales Analytics, Sales Operations, or Revenue Operations, with experience covering the full sales cycle (New Logo and Expansion)
- Strong functional knowledge of the entire B2B Sales process
- Advanced experience reporting and modeling sales data within Salesforce (or equivalent CRM)
- Strong proficiency with data visualization/BI tools (e.g., Tableau, Domo, Looker)
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
Company Overview
Specialty-specific healthcare SaaS solutions including AI-Powered EHRs, Practice Management, Analytics, RCM, Patient Engagement, Payments It was founded in 2010, and is headquartered in Boca Raton, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.modmed.com.