Note: The job is a remote job and is open to candidates in USA. Axon is on a mission to protect life through innovative technology in public safety. As a Hardware Product Manager, you will define and deliver next-generation smart devices that integrate hardware, firmware, and connectivity, collaborating across teams to ensure successful product outcomes.
Responsibilities
- Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes
- Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products
- Translate customer insights and technical requirements into clear product specifications and guidance for engineering
- Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market
- Gather and analyze quantitative and qualitative data from product performance, market research, and end users
- Make data-driven product decisions while using sound intuition when data is limited
- Problem-solve within real constraints and challenge assumptions where constraints may not truly exist
- Define and track key performance metrics for your product, and drive continuous improvement
- Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction
- Operate with autonomy while reducing ambiguity for your team and peers
Skills
- 5+ years of experience as a Product Manager working on hardware and integrated hardware/software devices
- Proven track record of delivering successful products that achieve business and customer outcomes
- Experience working with product requirements, design, user research, and validation testing
- Familiarity with quality, validation, and reliability processes for hardware products
- Creative problem-solving skills, with the ability to simplify complex user interactions
- Excellent written, verbal, and presentation skills; able to adapt communication for technical and non-technical audiences
- Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments
- Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments
- Willingness to travel domestically and internationally as needed (up to ~15%)
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Company Overview
Axon provides electronic control devices to law enforcement and corrections agencies. It was founded in 1993, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 1001-5000 employees. Its website is https://www.axon.com.