Note: The job is a remote job and is open to candidates in USA. GridX, Inc. is focused on creating clean energy technology and is looking for a Senior Technical Project Manager to enhance their customer delivery process. This role involves leading a team, managing project lifecycles, and ensuring successful delivery to utility customers while collaborating with various internal teams.
Responsibilities
- Lead and mentor a team of up to two Technical Project Managers, providing career development coaching and hands-on project guidance
- Drive internal teams to onboard customers on schedule and within scope, providing a best-in-class experience
- Efficiently manage the project lifecycle through planning, requirements gathering, resourcing, configuration, risk mitigation, training, go-live, and project closure
- Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
- Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
- Communicate with internal and external executives regarding project status on a weekly or ad hoc basis
- Own customer communications to ensure customers’ expectations are properly set and managed according to project constraints, updates, and challenges
- Utilize and maintain processes, templates, and documentation for delivery standards in collaboration with customer success leadership
- Contribute to improvements in operational processes and best practices to enhance the efficiency and effectiveness of the Project Management team
- Evolve the project management function, including methodologies, automation techniques, and policies
- Effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer
Skills
- 7+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
- Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
- Experience working with utility customers and/or in the energy industry
- Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
- Master of multitasking with repeatable tool sets and systems
- Creative and willing to push the envelope
- Ability to prioritize tasks and allocate resources effectively
- Implementation of quality assurance processes to ensure consistent and high-quality customer interactions
- Experienced at following and developing standard project management methodologies and best practices
- Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator
- Experience in management consulting or strategic account management, preferably with a software/technology company
- Experience developing or implementing technology roadmaps and portfolios
- Experience with energy efficiency and program implementation is highly desired
- Experience working with a start-up
- Experience with Jira project management
- Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
- Project Management Professional Certification (PMP)
Benefits
- Flexible PTO
- Excellent Medical, Dental and Vision Insurance
- 401k Match
- Parental Leave
- Equity & benefits/perks
Company Overview
GridX partners with utilities and energy suppliers to transform their businesses and accelerate the clean energy transition. It was founded in 2010, and is headquartered in Milpitas, California, USA, with a workforce of 51-200 employees. Its website is http://www.gridx.com.