Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!
Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.
Step Up For Students empowers families to pursue the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential.
Our culture is rooted in two core values:
- Everyone is an asset
- Every event is an improvement opportunity
These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work.
The Learning and Development Senior Manager plays a critical leadership role in shaping the organization's culture of continuous growth and performance. Reporting to the Director of HR Operations, this role is accountable for driving high-impact learning and development initiatives that directly support the organization’s goals, mission, and future direction. Working in close partnership with leaders and teams across the business, the Senior Manager assesses evolving capability needs, optimizes learning processes, and delivers enterprise-wide solutions that enhance employee effectiveness and organizational agility. By aligning development programs with evolving business needs and employee feedback, this role ensures that learning remains relevant, engaging, and a key driver of organizational effectiveness and cultural alignment. This role is key to ensuring that learning is not only accessible and relevant, but also a powerful lever for long-term success.
Location: Remote (United States)
Key Responsibilities:
- Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements.
- Drives learning and development programs and initiatives across business units, including technical and professional development offerings.
- Partners with the Director of HR Operations to develop and implement a multi-year vision and roadmap for learning; consolidates existing programs and identifies third-party partners as needed.
- Works closely with the Director of HR Operations to conduct organizational assessments, climate surveys, and other diagnostics to identify development needs and align learning initiatives with employee experience and culture.
- Serves as the subject matter expert on learning and development, conducting needs assessments through research, interviews, surveys, focus groups, and business consultation.
- Manages the design and implementation of learning program policies and procedures that support scalable and effective organizational development.
- Collaborates with the Director of HR Operations to use data, feedback, and industry best practices to guide learning strategies, leadership development, and overall learning experiences.
- Facilitate team-building sessions and deliver assessment tools (e.g., Predictive Index) to support team and leadership effectiveness.
- Partners with the Director of HR Operations to develop innovative leadership development solutions, leveraging blended learning approaches.
- Collaborate with the Performance Manager to build a career pathways framework and identify learning opportunities aligned with employee development goals.
- Designs and delivers learning programs in various formats, including instructor-led sessions, group discussions, simulations, and digital content.
- Continuously reviews the effectiveness and relevance of learning content, measuring impact on job performance and making improvements as needed.
- Manages vendor relationships and maintains an inventory of learning programs within the Learning Management System (LMS).
- Keeps current with trends and emerging practices in learning and development to ensure program relevance and innovation.
- Completes all other duties as assigned.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field; or demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries, and military service can substitute for the formal education requirements.
- Minimum of five (5) years of experience in Human Resources, including demonstrated leadership knowledge and capabilities
- Minimum of seven (7) years of experience specifically in learning and development
- Experience in modern learning and development methods, e-learning platforms and best practices
- Experience in evaluating learning needs and researching appropriate development solutions
- Experienced in designing and implementing effective learning and development programs
- Proficient with Microsoft Office Suite and Learning Management Systems (LMS)
You’ll Stand Out If You Have:
- Certified Professional in Learning and Performance (CPLP) credential
- PHR or SHRM-CP preferred
- Certification in Instructional Design
Key Competencies:
- Excellent verbal and written communication, as well as presentation skills
- Excellent organizational skills and attention to detail
- Effective facilitation skills
- Ability to build rapport with employees at all organizational levels
- Proactive with the ability to take initiative and work independently
- Excellent interpersonal and customer-centric skills
- Proficient with Microsoft Office Suite or related software, with focus on PowerPoint
- Effective analytical and problem-solving abilities
Interview Process:
- Veriff Identity Verification
- Recruiter Video Interview
- Hiring Manager Video Interview
Why you’ll love working here:
- Award-Winning Culture:
We’ve been named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group and honored as one of the Healthiest Companies by Florida’s First Coast Worksite Wellness Council. Fast Company recognized us as one of the Best Workplaces for Innovators—proof that we foster an environment where big ideas and bold thinking are encouraged. - Comprehensive Benefits:
Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future. - Flexibility & Work-Life Harmony:
Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy. - Growth & Development:
From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way. - Supportive Professional Environment:
Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Collaboration isn’t just encouraged, it’s how we work.
Working Conditions and Equipment Use:
- Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
- Valid driver license with proof of insurance.
- Must be able to lift up to fifteen (15) pounds.
- Frequent use of office machines to include telephone, computer, and printer.
Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.