About Braille Works:
Braille Works is a family owned, Christ centered company and one of the nation's leading providers of reading materials for people who are visually impaired and blind. We are dedicated to Making the world a more readable placeTM, delivering high-quality, accessible documents for our clients in healthcare, finance, and education.
SUMMARY:
We are looking for a Senior QA Tester who will serve as a hands-on quality owner for an emerging automation platform that remediates complex documents into accessible outputs. This role is focused on a blend of manual and automation-supported testing. You will execute high-skill exploratory testing, create and maintain formal test cases, and contribute to automated testing within an existing Playwright (C#) framework to reduce regression time and increase release confidence. This job requires strong judgment, strong communication, and comfort operating in ambiguity while features evolve.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:
The essential functions listed are representative of the knowledge, skill, and/or ability required.
Manual, Exploratory, and Accessibility Testing
Perform scenario-based and exploratory testing across complex workflows, including edge cases and variability common to document remediation.
Verify remediation outputs for accuracy and usability, including output consistency across repeated runs and differing inputs.
Execute end-to-end workflow validation (from inputs through outputs), ensuring defects are caught before they become production support issues.
Automation Contributions
Contribute automated tests to an existing Playwright (C#) framework, prioritizing:
UI workflow automation
API validation where it strengthens coverage and speed
Screenshot/visual comparisons where they provide reliable signal
Identify and help reduce flaky tests by improving test design, test data, and assertions; coordinate with the SDET II for framework-level changes when needed.
Expand regression automation with a focus on test value: coverage that reliably prevents repeat defects and reduces manual regression effort.
Test Case Management and Documentation
Create and maintain formal test cases using Jira-based tooling.
Keep test assets current as features evolve, with an emphasis on clarity, reuse, and maintainability.
Defect Reporting and Cross-Functional Collaboration
Write high-signal defects that enable fast fixes: clear reproduction steps, expected vs. actual results, and supporting evidence (screenshots, logs, sample files, and environment details).
Partner closely with the SDET, QA peers, and Support Specialists to reproduce issues, validate fixes, and prevent repeat problems.
Participate in planning/refinement to identify risk early, clarify requirements, and ensure testability is built into the work.
QUALIFICATIONS AND SKILL REQUIREMENTS
Strong exploratory testing skills and the ability to design scenarios that uncover edge cases and workflow failures.
Strong defect communication: reproducible bugs, strong evidence, clear impact.
Experience contributing automated tests within an existing automation framework.
Practical experience with test automation tools (Playwright, Selenium, or Cypress), with strong preference for Playwright (C#) or demonstrated ability to ramp quickly.
Experience creating and maintaining formal test cases and test documentation.
SUPERVISORY RESPONSIBILITIES
May mentor junior QA testers.
WORK ENVIRONMENT
This position operates in a remote work environment with the expectation that the employee is able to report to the designated office location as needed for meetings, trainings, audits, or other business requirements. This role may require periodic on-site presence based on business needs. Advance notice will be provided when possible; however, flexibility to support in-person needs is required based on operational and contractual obligations.
COMPANY-WIDE STANDARDS AND COMPLIANCE REQUIREMENTS
All positions are required to:
Comply with all company policies, procedures, and documented standards.
Protect sensitive and confidential information in accordance with company data protection and security policies.
Adhere to approved data transmission protocols and system usage requirements.
Follow acceptable use standards for technology and internet access to reduce cybersecurity risk.
Maintain physical security controls, including proper badge use and prevention of unauthorized access.
Demonstrate professional, respectful, and work-appropriate conduct at all times.
Adapt to system, workflow, and procedural changes as business needs evolve.
Cooperate with cross-functional support and assist other departments when assigned.
Maintain and continuously develop the technical, interpersonal, and conceptual skills required for the role.
Support additional hours as needed to meet client delivery commitments and service level agreements (SLAs), based on business demand.
OTHER DUTIES
This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work.
PRE-EMPLOYMENT REQUIREMENTS & POSITION DETAILS
Employment is contingent upon successful completion of all pre-employment requirements:
This is a full-time, Monday through Friday, salaried position.
Braille Works offers a competitive benefits package, including medical, dental, vision, and life insurance, as well as Paid Time Off (PTO), vacation, holiday pay, and a 401(k) retirement plan (subject to eligibility requirements).
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Braille Works is an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
ADA & REASONABLE ACCOMMODATION STATEMENT
The company is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the position. Applicants requiring accommodation during the application or hiring process should notify Human Resources.
ACCESSIBILITY COMMITMENT
The organization is committed to accessibility and inclusive practices. We strive to ensure that our workplace, communications, and digital content are accessible to individuals with disabilities and comply with applicable accessibility standards.