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Job Summary:
Reporting to the CEO and serving on the Executive Leadership Team (ELT), the Senior Vice President of Engineering leads Engineering, Test, IT Operations, and Deployment teams. Working closely with Product Management, this role is responsible for driving Medrio’s AI-first engineering strategy, delivering software that customers trust, and building the high-performance team and technical infrastructure needed to reach $100M in bookings by 2028. The VP of Engineering owns architecture, security posture, delivery standards, and the engineering organization’s culture, talent, and operational health.
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Essential Duties and Responsibilities:
AI & Architecture
- Drive adoption of AI-assisted development (AIAD) across the engineering org — from rapid prototyping to enterprise-grade production software
- Own cloud-native architecture decisions across a multi-product SaaS platform; build modular, multi-tenant systems that maximize common platform reuse
- Identify where AI creates distinct, defensible advantages in the product and SDLC
Delivery & Operations
- Drive consistent, methodology-agnostic delivery (Scrum, Kanban, Hybrid); own the Definition of Done
- Lead IT operations and deployment/release engineering — own system uptime, incident response, and release integrity
- Translate raw delivery data and JIRA metrics into strategic insights for the ELT
- Optimize the development lifecycle by eliminating bottlenecks and automating repetitive workflows
Security & Regulatory Stewardship
- Own Medrio’s security posture and ensure on-time renewal of ISO 27001/27701, SOC 2, HIPAA, and GDPR
- Manage regulatory compliance proactively — GxP, 21 CFR Part 11, and evolving requirements
Stakeholder & Influence
- Partner with the VP of Product on roadmap tradeoffs and shared accountability for launch outcomes
- Interact with customers, strategic partners, and the Board to shape opportunities and roadmaps
- Negotiate vendor, cloud, offshore, and customer commercial contracts
- Support new investment in Medrio and company acquisition through technical due diligence
People Leadership
- Lead a mixed org of engineering directors, senior managers, and senior ICs (staff/principal engineers) simultaneously
- Build and maintain an A-player engineering team through structured performance management, recruiting, and active talent development
- Own the engineering opex budget and long-range resource planning
SMB Market Focus
- Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market
- Resist scope creep from large-customer requests that distract from the core SMB product strategy
Customers or Clients:
- CEO and Executive Leadership Team
- Board of Directors (as needed)
- VP of Product and product leadership
- Engineering, QA, IT Operations, and Deployment teams
- Customers and strategic external partners
- Offshore and vendor partners
Education and Years of Experience:
- Bachelor’s degree in Computer Science or related technical field (Master’s degree strongly preferred)
- 10+ years in software engineering, including 5+ years in SVP-level or equivalent engineering leadership
- Demonstrated experience leading a mixed org — both senior managers/directors AND senior ICs (staff or principal engineers) reporting directly
- Track record of developing engineering leaders internally and building bench strength
- Hands-on experience deploying AI-assisted development tooling at organization scale
- Deep expertise with at least one major cloud provider (AWS preferred) and cloud-native architecture
- Direct experience managing HIPAA, SOC 2, and ISO 27001 compliance
- Experience leading IT operations and deployment/release engineering functions
- Engineering budget ownership — opex planning, vendor contracts, cloud cost management
- Life sciences or clinical trial industry experience preferred; GxP and 21 CFR Part 11 familiarity strongly preferred
Working Conditions (include any required travel): Remote home office. Standard office conditions. Occasional domestic and international travel for customer visits and industry events.
Other Skills and Abilities:
- AI for cloud software development, AI agents, and AI-assisted SDLC
- Steve Blank’s Customer Development methodology
- Lead, manage and hold accountable (LMA) according to Medrio standards
- Deep knowledge of clinical trial workflows, regulations (Part 11, GxP), and the purchasing process of CROs versus sponsors
- Offshore and distributed engineering team management
- Vendor and commercial contract negotiation
- Proficiency in engineering delivery metrics and executive reporting frameworks
- Ability to self-serve using JIRA and related engineering systems of record
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $260,000 - 280,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.