We are a global BPO company on the lookout for a Virtual Assistant (Admin Support). As a Virtual Assistant, you will play a crucial part in supporting our teams operations, engaging with leads, and ensuring efficient scheduling and invoicing processes.
Position: Full-time/Remote
Starting Date: Jan 2024
Language: English
Key Responsibilities
- Lead Communication: Initiate contact with leads through calls and emails to provide information, answer queries, and establish connections
- Appointment Setting: Efficiently manage and set appointments, ensuring a smooth scheduling process for both clients and internal stakeholder
- Scheduling: Coordinate and organize daily, weekly and monthly schedules for the team, optimizing time management
- Invoicing: Handle invoicing tasks, ensuring accuracy and timeliness in billing procedures
- Administrative Support: Provide comprehensive administrative support, including data entry, document organization, and general office tasks
- Spreadsheet Proficiency: Utilize spreadsheet software to track and manage various aspects of the business, demonstrating strong proficiency in spreadsheet applications
- Remote Collaboration: Work effectively in a remote setting, collaborating with team members and stakeholders, particularly those based in the United States.
Requirements:
Able to work in the US Central Time Zone
Available for a full-time commitment to meet business needs
- Excellent verbal and written communication skills in English, with the ability to interact professionally with the leads and team members
Strong organizational abilities
- Proficient in using various tools and software for scheduling, communication, and invoicing
- Prior experience working with American clients or in an American business environment is highly preferred
Industry
Outsourcing/Offshoring
Employment Type
Full-time
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