Wealth Administrator

Fidelity is a leading financial services company helping Canadian investors build better financial futures. The Wealth Operations Administrator ensures the smooth running of the firm’s middle office by maintaining accuracy in client account cash balances, completing daily reconciliations, and managing fee processes.

Responsibilities

• Perform daily reconciliations of client accounts to ensure accuracy of cash balances and holdings
• Investigate discrepancies and resolve outstanding issues with custodian and portfolio management system
• Prepare reconciliation reports and escalate unresolved breaks as needed
• Ensure Trade processing is complete and handle Corporate Action processes
• Support the transition of bulk data between files and perform quality checks to ensure accuracy and completeness
• Support recurring operational tasks (daily, weekly, monthly) with accuracy and timeliness
• Liaise with the custodian on day-to-day operational matters
• Assist in account set-up in portfolio management system
• Maintain accurate records and support transaction processing across managed accounts
• Coordinate with internal teams for exception management and client service support
• Help onboard new relationship managers & support back-office operations with user setup on systems
• Perform all tasks in accordance with regulatory requirements and adhere to policies and procedures to ensure compliance
• Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns
• Collaborate with internal and external stakeholders, such as operations, compliance, custody, to ensure seamless client service delivery

Skills

• Current work authorization for Canada is required for all openings
• Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience required
• Advanced Microsoft Excel skills required
• 1-2 years of relevant experience in the wealth management operations space is required
• Reconciliation experience is required
• Strong industry, product, and wealth management procedures knowledge
• Exceptional administrative skills
• Detail-oriented with superior organizational skills and the ability to prioritize tasks
• Team player with the ability to collaborate with cross-functional teams
• Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams
• Bilingual (English and French) would be an asset
• Project Administration experience
• Power BI/Automation experience is an asset
• Familiarity with Harmony, Dataphile, uniFide system, & Salesforce would be an asset
• Completion of Canadian Securities Course (CSC) would be an asset

Benefits

• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

Company Overview