CGI is one of the largest IT and business consulting services firms in the world, and they are seeking a Fraud Specialist. The role involves performing research and loss mitigation efforts to assess risks and make decisions regarding Fraud Solution Service Delivery cases and alerts.
Responsibilities
- Analyze and decision Fraud Solution Service Delivery related cases or alerts
- Utilize banking systems to investigate and research all transactional information to ensure that Fraud Solution Service Delivery requirements are met
- Conduct client research
- Use critical thinking skills to make well supported decisions relative to the alert type
- Utilize internal and external applications to assist in the investigation and research of all applicable alerts
- Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by Fraud Solution Service Delivery functions
- Support effective communication with internal and external partners or clients
- Participate Fraud related training that may include webinars, periodicals and self‑study in order to stay abreast of any related changing laws and regulations
Skills
- Bachelor's degree and/or an equivalent combination of education and relevant experience
- One year of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity
- Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and regulations that govern the department
- Strong investigative, analytical, and critical thinking skills
- Strong work prioritization and time management skills
- Strong interpersonal, communication and client service skills
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
- Ability to work in a high‑stress, fast‑paced, rapidly changing environment
- Ability and willingness to work flexible hours as required by the function
- Experience in investigation, law enforcement, or lending role
- Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record retention requirements
- Experience in Fraud and/or compliance‑related role, whether in a client‑facing or backroom/operational role
Company Overview
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services. It was founded in 1976, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.cgi.com.