COCC is an industry-leading fintech provider delivering innovative technology solutions. They are seeking a Check Operations Associate to process electronic files for clients accurately and timely, while ensuring service level expectations are met.
Responsibilities
- Process electronic files for clients in an accurate and timely manner
- Prepare and balance cash letters, transit deposits daily, and return files within established SLAs for each FI
- Input and verify totals for each FI to the cash letters
- Prepare cash letters for delivery to designated destinations
- Email balancing information, adjustments, and reports to FIs
- Perform re entry of rejected MICR line data and images, research functions, and exceptions handling
- Communicate issues to Client Services Payment Support for escalation
- Complete EARNS notification when assigned
- Identify all return items of five thousand dollars and over by FI
- Process adjustments related to return items including encoding errors and incorrect institutions
Skills
- High school diploma or GED required
- Ability to work accurately with electronic files, data entry, and balancing tasks
- Strong attention to detail and comfort following established procedures
- Prior banking experience preferred
- Experience performing detailed, time sensitive processing tasks
- Microsoft Office product experience, especially Excel skills
Benefits
- Hybrid schedules and ample paid time off supporting work/life balance and flexibility
- Customized training and onboarding to support you in your first year at COCC
- Robust employee development programs aligned with career pathing objectives
- Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
- Generous PTO, benefits, and competitive compensation
- On-site fitness centers, wellness incentives, and lifestyle spending accounts
- Tuition reimbursement
- One on one career coaching
- DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
- Financial planning assistance with certified professionals
- Peer recognition programs
Company Overview
COCC is an information technology company that offers technology services from core processing to business process management. It was founded in 1967, and is headquartered in Avon, Connecticut, USA, with a workforce of 501-1000 employees. Its website is http://www.cocc.com.