[Remote] AVP/BSA Program Manager

Note: The job is a remote job and is open to candidates in USA. Quontic Bank is a CDFI federally chartered digital community bank focused on customer-centric solutions for homeownership. The AVP/BSA Program Manager will lead the BSA team, ensuring compliance with BSA/AML/OFAC regulations while managing risk through effective monitoring, reporting, and program oversight.

Responsibilities

• Oversee day-to-day BSA/AML/OFAC operations, including workload allocation, SLA adherence, regulatory timelines, and team performance
• Manage transaction monitoring, alert review, SAR and CTR filings, OFAC/sanctions screening, IRS reporting, and 314(a)/(b) processes, ensuring accuracy, timeliness, and escalation of potential risks
• Conduct QA/QC reviews of BSA work products, maintain integrity of BSA systems and data sources, and partner with IT/data teams to resolve issues
• Lead and support BSA/AML/OFAC risk assessments, risk and control self-assessments (RCSA), and development of controls to mitigate identified and emerging risks
• Serve as liaison for regulatory exams, internal audit, and DFS 504 certification; coordinate responses to findings and ensure timely remediation
• Develop and update BSA/AML/OFAC policies, procedures, and training programs to ensure ongoing regulatory compliance and team readiness
• Support execution of the BSA/AML program, including system implementations, vendor management, risk scoring methodologies, and third-party due diligence
• Manage BSA-related projects, including system enhancements, product/service launches, onboarding initiatives, UAT/test plan development, and pilot execution
• Create and deliver metrics, dashboards, and reporting for leadership, governance forums, and the Board; identify trends, risks, and performance gaps
• Maintain deep knowledge of BSA/AML/OFAC regulations and emerging risks; provide guidance, interpretation, and recommendations to leadership
• Serve as a key liaison across Compliance, Risk, IT, and business partners to support program execution and continuous improvement
• Perform special projects, and additional duties and responsibilities as required

Skills

• Bachelor's degree (or equivalent) or similar; OR associate degree and two (2) years of experience in functional area; OR high school diploma (or equivalent) plus four (4) years of experience in functional area
• Additional five (5) years+ of progressive experience in functional area
• Extensive knowledge of BSA and AML laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act and OFAC requirements
• Residential mortgage banking experience
• Knowledge of enhanced due diligence & high-risk customer management, financial fraud and applicable state and federal laws, payments, MSBs, correspondent banking and complex customer types and product offerings
• Knowledge of automated transaction monitoring and high-risk customer modeling systems, watchlist screening systems/protocols including fuzzy logic and model tuning methodology/protocol
• Ability to multi-task, inclusive of ability to plan, organize and prioritize workloads
• Ability to work independently and as part of a team and work on own initiative, strong interpersonal and relationship building skills
• Proficient in Microsoft Excel, Microsoft Word, Project Management tools, Transaction Monitoring and Screening solutions
• CAMS Certification preferred, or willingness to obtain the certification

Benefits

• Health, Dental, Vision, & LifeInsurance
• Financial Wellness Planning &Coaching
• Counseling Support Services & Resources
• Paid Parental Leave
• Pet Insurance
• 401K Match
• Employee Bank Accounts withQuontic
• Generous Paid Time Off

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