Note: The job is a remote job and is open to candidates in USA. AnywhereWorks is on a mission to help the world work Anywhere, offering products and services designed to facilitate collaboration and communication. They are seeking a Bilingual Legal Services Associate who will serve as a legal receptionist, providing support to law firms in both English and Spanish, while also creating and sharing legal content and resources.
Responsibilities
- Answering phone calls as a legal receptionist for our legal clients, in both English and Spanish
- Taking messages for law firms, transferring calls, and recording client information
- Helping attorneys globally care for their clients, allowing them to practice and work Anywhere
- Providing ongoing feedback to our Account Management team regarding legal terminology within our scripting
- Sourcing, creating, and sharing ongoing legal content and resources internally
- Reliable. You can regularly work a weekly schedule, as it is an essential function of your role
Skills
- Able to think quickly on your feet
- An excellent communicator, verbally and in writing, in both English and Spanish
- Enthusiastic about learning
- Able to work at a computer for your entire scheduled shift
- A good, empathetic listener with an emphasis on verbal soft skills
- Not afraid of experiments and thinking outside the box
- Comfortable with legal language and sensitive situations
- Passionate about providing an excellent customer experience
- A minimum of one year of experience in the legal field is required for this position
Benefits
- Benefits are available after 60 days of employment.
Company Overview
AnywhereWorks is an information technology company. It was founded in 2014, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://anywhereworks.com/.