Note: The job is a remote job and is open to candidates in USA. Quest Software is seeking a Channel Program Manager to enhance their partner ecosystem. The role involves refining program operations, streamlining processes, and executing engagement programs across various partner types, including resellers and technology partners.
Responsibilities
- Identify gaps and friction points in the partner program and drive improvements to program structure, benefits, and requirements
- Maintain and evolve program documentation, policies, and partner-facing materials
- Coordinate cross-functionally with sales, marketing, sales operations and finance to keep program operations aligned
- Streamline partner-facing and internal program processes to reduce manual effort and improve consistency
- Improve program reporting infrastructure for partners: partner performance dashboards, program metrics, and pipeline data, in partnership with sales ops
- Ensure data accuracy and hygiene across partner records and reporting systems
- Support the planning and execution of strategic partner programs: Executive Sponsor Program, Partner Roundtables, Partner Advisory Board
- Serve as an operational point of contact for partners navigating the program
- Track engagement metrics and help iterate programs based on results
Skills
- 3–5 years of experience in channel operations, partner programs, or a related role in B2B tech
- Familiarity with the partner ecosystem: resellers/VARs, ISVs, and/or systems integrators
- Strong process orientation: document things, closing loops, and follow through
- Comfort with data and reporting tools (Salesforce, Excel/Sheets, BI tools like Tableau)
- Clear written and verbal communicator, able to work with partners and internal stakeholders alike
- Self-starter who can manage multiple workstreams
- Experience with PRM platforms (e.g., Impartner, Alliances, Salesforce PRM)
- Background in channel marketing, partner enablement, or sales operations
Company Overview
At Quest Software, we help organizations build modern, trusted foundations for AI. It was founded in 2022, and is headquartered in Aliso Viejo, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.quest.com/.Company H1B Sponsorship
Quest Software has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2024, 3 in 2023, 5 in 2022, 8 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.