Note: The job is a remote job and is open to candidates in USA. TEKsystems is a healthcare technology company that helps independent primary care practices succeed in value-based care. They are seeking an IT Operations Engineer II to manage and integrate enterprise AI tools, ensuring they are properly configured, secured, and operationally managed within the organization.
Responsibilities
- Operationally manage and administer enterprise AI tools including Claude Code, Claude Cowork, and Gemini Enterprise as they are onboarded into the organization. (30% of time)
- Build and maintain the connectors and integration layers that tie AI tools into existing IT systems, workflows, and data sources. (20% of time)
- Ensure AI tools are properly configured, secured, and governed in alignment with data security, NIST, and healthcare compliance requirements. (20% of time)
- Monitor system health and operational performance of AI tools and integration layers; support incident response and troubleshooting when issues arise. (20% of time)
- Develop and maintain SOPs, documentation, and disaster recovery strategies for AI-integrated toolsets. (10% of time)
Skills
- 2+ years in IT Operations, SysAdmin, or DevOps with a genuine track record of managing enterprise tools and systems in a production environment
- Hands-on experience operationally managing or administering enterprise AI tools such as Claude Code, Gemini Enterprise, Microsoft Copilot, or similar platforms
- Experience building or managing connectors and integrations between enterprise IT tools and AI systems
- Strong understanding of data security, governance, and compliance implications when connecting IT systems to AI agents
- Python and/or API experience for building automated workflows and integrations
- Direct experience with Claude Code, Claude Cowork, or Gemini Enterprise in a production environment
- Experience with iPaaS platforms such as Workato, Tray.io, or Okta Workflows
- Knowledge of Datadog or similar observability tools for monitoring AI tool performance
- Understanding of SOX, SOC II, or NIST compliance frameworks in an IT operations context
- Experience with LangChain or similar AI orchestration frameworks
- PowerShell scripting for automation and workflow management
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan 6 Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Company Overview
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America, It was founded in 1994, and is headquartered in Hanover, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.teksystems.com.