Note: The job is a remote job and is open to candidates in USA. BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. The Senior IT Business Analyst – Accounting Systems serves as a functional IT partner supporting a heavily customized ERP and accounting systems environment, working closely with various teams to troubleshoot issues, gather requirements, and improve operational workflows.
Responsibilities
- Partner with Accounting, Payroll, Operations, and IT teams to gather and document requirements
- Translate business needs into detailed functional specifications for developers and technical teams
- Support and troubleshoot issues within ERP and accounting systems environments
- Coordinate and support User Acceptance Testing (UAT) for system enhancements and changes
- Create and maintain process documentation, functional specifications, process flows, and user guides
- Assist with system configuration, testing, and implementation activities
- Provide support to end users and assist with Help Desk ticket triage and issue resolution
- Research system issues independently and coordinate with developers when technical escalation is required
- Support ongoing process improvement initiatives and identify operational efficiencies
- Become a subject matter expert in assigned ERP/accounting system areas
Skills
- 5+ years of experience in Business Systems Analysis, ERP support, or functional IT support roles
- Experience supporting accounting, payroll, AP, AR, or financial business processes
- Strong communication and documentation skills with the ability to work with both technical and non-technical teams
- Experience troubleshooting functional system issues and supporting end users
- Comfortable working in legacy or highly customized systems environments
- Strong problem-solving skills with the ability to work independently
- Experience with Visio, Jira, Confluence, or similar tools preferred
- Basic SQL knowledge or query experience is a plus
- Experience in construction, manufacturing, industrial, logistics, or distribution environments preferred
Benefits
- Medical, dental, vision, life and disability insurance
- A generous 401k plan
Company Overview
With a commitment to safety as its foremost value, BrandSafway provides the broadest range of solutions with the greatest depth of expertise to the industrial, commercial and infrastructure markets. It was founded in 1936, and is headquartered in Atlanta, Georgia, USA, with a workforce of 10001+ employees. Its website is https://brandsafway.com.