Senior Supply Chain Operations Manager – Data-Driven Network Optimization & Process Improvement

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About arenaflex

Welcome to arenaflex, where innovation meets impact. We are a forward-thinking organization dedicated to transforming the way businesses operate, grow, and serve their customers. Our mission centers on creating meaningful value for all stakeholders while fostering a culture of excellence, collaboration, and continuous improvement. As a leader in our industry, we leverage cutting-edge technology, data analytics, and strategic partnerships to deliver exceptional results across the globe.

At arenaflex, we believe that our people are our greatest asset. We are constantly seeking talented individuals who are passionate about driving change, solving complex problems, and making a tangible difference. When you join our team, you become part of a dynamic environment where your contributions matter, your voice is heard, and your career trajectory is limited only by your ambition.

We are currently seeking a highly motivated and analytically gifted professional to join our Supply Chain Operations team as a Senior Supply Chain Operations Manager. This is a remote opportunity that offers the flexibility to work from anywhere while still being deeply connected to our organizational goals and team culture. If you have a proven track record in supply chain management, data analysis, and process optimization, we want to hear from you!

Position Overview

As a Senior Supply Chain Operations Manager at arenaflex, you will play a pivotal role in overseeing and optimizing our extensive store network processes. You will be responsible for ensuring seamless stock flow through our distribution organization and fulfillment centers by coordinating goals and responding to escalations of day-to-day challenges. Your analytical mindset and problem-solving abilities will be crucial in streamlining network efficiencies and driving operational excellence across the entire supply chain ecosystem.

This position requires a strategic thinker who can synthesize information from various stakeholders to identify opportunities for improvement and implement sustainable solutions. You will be working closely with internal teams, external providers, carriers, and field operations to ensure that our supply chain operates at peak performance while maintaining cost efficiency and service quality.

Key Responsibilities

Network Process Oversight & Stock Flow Management

• Oversee store network processes and guarantee stock course through the conveyance organization and satisfaction focuses by coordinating goals and answering escalations of day-to-day issues
• Analyze data from various partners to streamline and improve network efficiencies
• Provide data to the provider compliance process stream and ensure adherence to established protocols
• Investigate and analyze root causes of daily and elevated exceptions concerning transporting, receiving, stock, and return-related issues
• Conduct execution audits of promoting departments, distribution centers, and providers
• Develop and present recommendations for corrective action to key stakeholders

Supply Chain Performance Optimization

• Streamline supply chain performance by determining and supporting a stream way channel from provider to store to best fit sales, in-stock, and profit measurements
• Collaborate with partners in accordance with store network management to ensure sales, in-stock, stock, productivity, and strategy objectives are accomplished
• Track the movement and appearance of merchandise across the store network
• Develop and present recommendations to address conflicting objectives
• Identify request exceptions, disruptions, and supply chain constraints that will impact supply chain performance
• Create and coordinate resolution strategies for complex operational challenges

Field Leadership & Direction

• Impact field-level direction and provide guidance to the execution of operations by acting as a contact for the field and conveying functional expectations to providers and carriers
• Address performance-related issues with stakeholders professionally and effectively
• Manage stream management questions and concerns with a customer-focused approach
• Identify best practices and educate teams on adaptation and execution of these methodologies
• Collaborate with business partners to identify and develop resources to improve efficiencies
• Respond to driver requests and ensure seamless communication channels

Process Improvement & Innovation

• Lead supply chain stream process improvement efforts by contributing to the design, development, and delivery of better ways of working between supply chain partners
• Present better ways of working efforts and continuous improvement recommendations to leadership
• Focus on item stream plan goals and ensure stream plans are reachable
• Support innovation to improve current arrangements and methodologies
• Handle the amendment of errors cycles and feedback loops
• Identify areas of opportunity to improve service levels
• Support the use of end-to-end costing approach and lean concepts
• Provide cost recommendations to reduce process waste and identify opportunities for cost reductions and process efficiencies
• Review and analyze the impact and benefits to internal processes

Relationship Management & Project Coordination

• Organize, complete, and supervise work-related activities and projects by developing and maintaining relationships with key stakeholders
• Support plans and drives to meet client and business needs
• Identify and communicate goals and objectives clearly
• Build accountability and measure progress in achieving results
• Identify and address progress opportunities proactively
• Demonstrate adaptability and promote continuous learning

Team Development & Leadership

• Provide management and development opportunities to partners by recruiting and training top talent
• Mentor team members to help them reach their full potential
• Assign responsibilities effectively to maximize team performance
• Provide recognition for achievements and contributions
• Ensure diversity awareness and inclusive practices throughout the team

Compliance & Ethical Standards

• Ensure compliance with company policies and procedures
• Support company mission, values, and standards of ethics and integrity
• Implement related action plans and utilize established frameworks
• Provide guidance on applying policies in executing business processes and practices

Essential Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field (or equivalent practical experience)
• Minimum of 5-7 years of experience in supply chain operations, logistics, or network management roles
• Proven track record of managing complex supply chain processes in a large-scale retail or distribution environment
• Demonstrated experience in data analysis and using analytical tools to drive operational decisions
• Strong problem-solving skills with the ability to identify root causes and implement effective solutions
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels
• Experience in project management and cross-functional collaboration
• Proficiency in Microsoft Office Suite and supply chain management software

Preferred Qualifications

• Advanced degree in Business Administration, Supply Chain, or related field
• Experience with data mining and comprehensive data analysis techniques
• Working knowledge of SQL, BigQuery, PowerBI, Alteryx, and Tableau/Tableau Prep
• Certification in Supply Chain Management (CSCP, CLTD, or equivalent)
• Experience with lean six sigma methodologies and continuous improvement programs
• Background in retail or e-commerce supply chain operations
• Knowledge of transportation management systems and warehouse management systems

Required Skills & Competencies

• Analytical Thinking: Ability to gather, analyze, and interpret complex data from multiple sources to inform decision-making
• Strategic Planning: Capability to develop and implement long-term supply chain strategies aligned with business objectives
• Leadership: Strong people management skills with the ability to mentor, train, and develop team members
• Communication: Excellent verbal and written communication skills for effective stakeholder engagement
• Problem Solving: Innovative approach to identifying challenges and developing creative solutions
• Collaboration: Ability to work effectively with cross-functional teams and external partners
• Adaptability: Flexibility to respond to changing priorities and dynamic business environments
• Attention to Detail: Strong focus on accuracy and quality in all aspects of work
• Customer Focus: Commitment to understanding and meeting the needs of internal and external customers
• Technical Proficiency: Comfortable working with technology and data analytics tools

Career Growth Opportunities

At arenaflex, we are committed to investing in your professional development and creating pathways for career advancement. As a Senior Supply Chain Operations Manager, you will have access to a wide range of growth opportunities including:

• Comprehensive training and development programs designed to enhance your skills and expertise
• Exposure to cutting-edge supply chain technologies and methodologies
• Mentorship from senior leadership and industry experts
• Opportunities to take on expanded responsibilities and lead strategic initiatives
• Career pathways to senior leadership positions within the organization
• Participation in cross-functional projects that broaden your experience base
• Access to industry conferences, workshops, and professional certification support

We believe in promoting from within and providing our employees with the tools they need to succeed. Your career journey at arenaflex is limited only by your willingness to learn, grow, and take on new challenges.

Work Environment & Culture

At arenaflex, we foster a collaborative and inclusive work environment where diverse perspectives are valued and celebrated. Our culture is built on trust, transparency, and a shared commitment to excellence. We believe in maintaining a healthy work-life balance and offer flexible work arrangements to support your well-being.

While this position is remote, we value the importance of connection and collaboration. We maintain regular touchpoints and team meetings to ensure strong communication and relationship-building across our distributed workforce. We believe that in-person interactions are valuable for building relationships, fostering creativity, and maintaining our collaborative culture.

Our team members are encouraged to share ideas, challenge the status quo, and contribute to continuous improvement. We celebrate achievements, recognize outstanding performance, and support each other in reaching our collective goals. When you join arenaflex, you become part of a team that genuinely cares about your success and well-being.

Compensation & Benefits

We recognize that our employees are our most valuable asset, and we are committed to providing competitive compensation and comprehensive benefits. The starting hourly rate for this position is $25.00, with opportunities for overtime and performance-based bonuses.

Health & Wellness

• Medical, dental, and vision insurance coverage
• Prescription drug coverage
• Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs)
• Wellness programs and resources to support your physical and mental health

Financial Benefits

• 401(k) retirement plan with company match to help you save for the future
• Stock purchase plan for employees
• Employee stock discount program

Insurance Coverage

• Life insurance coverage
• Accidental Death and Dismemberment (AD&D) insurance
• Short-term and long-term disability insurance

Paid Time Off

• Generous paid vacation days to rest and recharge
• Paid holidays throughout the year
• Sick leave for health-related absences
• Personal days for important life events

Additional Perks

• Employee Assistance Programs (EAP) offering counseling and support services for employees and their families
• Tuition reimbursement for qualified educational expenses
• Parental leave for qualified employees (maternity and paternity leave)
• Discounts on various services, including travel and entertainment
• Professional development opportunities and career advancement programs

Join Our Team

Are you ready to make an impact? At arenaflex, we offer more than just a job – we offer a career with purpose, growth, and opportunity. If you are passionate about supply chain excellence, data-driven decision making, and continuous improvement, we want you to be part of our team.

This is your chance to join an organization that values innovation, collaboration, and the contributions of every team member. You'll work alongside talented professionals, tackle exciting challenges, and play a meaningful role in shaping the future of our operations.

Don't miss this opportunity to grow your career with arenaflex. Apply today and take the first step toward an exciting and rewarding journey with our team!